Description

At Relatient we’re on a mission to make access to healthcare simpler. 

Essential Functions:

• Serve as the principal party responsible for day-to-day interactions with software engineering teams, with specific emphasis on ensuring common understanding of, and adherence to. requirements and timelines. 
• The Product Owner will be able to translate complex or ambiguous healthcare business problem statements into specific and actionable software requirements  
• Proactively and independently work with stakeholders to ensure delivery of requirements to use cases 
• Define and document test cases for validation and acceptance of functional software. 
• Build a detailed understanding of Client Sucess processes and how they map to workflows and data  
• Build knowledge on data and metrics of the wider business for providing the big picture on the client experience and how it translates into business metrics  
• Actively drive automation of data used to validate requirements by scaling data processes and create self-service tools  
• Actively manage and support the timeline and deliverables of projects, anticipate risks, and resolve issues with team members 
• Identify and recommend solutions to risks within the development plan and roadmap. 

Education & Experience Requirements:

• Bachelor's degree or equivalent experience in lieu of degree is required. 
• High proficiency with technology and tools commonly used within the SDLC and Agile environments, such as Jira, Confluence, Slack, Microsoft Office, SQL based languages 
• 3+ years of experience working in Business Analysis, Product Owner, or a comparable role  
• 3+ years of experience within healthcare administrative, operational, or clinical domains involving patient engagement, call-center operations, scheduling, revenue cycle, registration or related domains. 
• Exceptional interpersonal communication skills (written and verbal), active listening, attention to detail, critical thinking, problem-solving and time management skills.  
• The Product Owner should have exceptional product delivery skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.