Product Owner

Product ManagementHybrid Remote, Pune, Maharashtra India


At Relatient we’re on a mission to make access to healthcare simpler. 

We partner with leading health systems and medical practices - comprising more than 40,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, Inc 5000, and most recently, Best in KLAS 2024 for our patient scheduling platform.   
We are currently looking for a Product Owner to join our team in Pune, India.   

Essential Functions:

  • Serve as the principal party responsible for day-to-day interactions with software engineering teams, with specific emphasis on ensuring common understanding of, and adherence to. requirements and timelines. 
  • The Product Owner will be able to translate complex or ambiguous healthcare business problem statements into specific and actionable software requirements  
  • Proactively and independently work with stakeholders to ensure delivery of requirements to use cases 
  • Define and document test cases for validation and acceptance of functional software. 
  • Build a detailed understanding of Client Sucess processes and how they map to workflows and data  
  • Build knowledge on data and metrics of the wider business for providing the big picture on the client experience and how it translates into business metrics  
  • Actively drive automation of data used to validate requirements by scaling data processes and create self-service tools  
  • Actively manage and support the timeline and deliverables of projects, anticipate risks, and resolve issues with team members 
  • Identify and recommend solutions to risks within the development plan and roadmap. 

Education & Experience Requirements:

  • Bachelor's degree or equivalent experience in lieu of degree is required. 
  • High proficiency with technology and tools commonly used within the SDLC and Agile environments, such as Jira, Confluence, Slack, Microsoft Office, SQL based languages 
  • 3+ years of experience working in Business Analysis, Product Owner, or a comparable role  
  • 3+ years of experience within healthcare administrative, operational, or clinical domains involving patient engagement, call-center operations, scheduling, revenue cycle, registration or related domains. 
  • Exceptional interpersonal communication skills (written and verbal), active listening, attention to detail, critical thinking, problem-solving and time management skills.  
  • The Product Owner should have exceptional product delivery skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Relatient is an equal opportunity employer.   
To learn more about our organization, please visit