Senior Scrum Master

EngineeringHybrid Remote, Pune, Maharashtra


At Relatient we’re on a mission to make access to healthcare simpler. 


We partner with leading health systems and medical practices - comprising more than 40,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture.


We are currently looking for a Senior Scrum Master to join our team. This will be a hybrid position working out of our Pune office located in Amar Tech Park.


Essential Functions:

  • Facilitates and is accountable for owning the Scrum Agile ceremonies for the scrum team. Partners with Product owners to communicate delivery of work product from the scrum team.
  • Proactively helps team remove impediments and escalate impediments that is outside of teams purview, and so making sure the team is on track through the sprint to achieve the target.
  • Facilitate, coach, and mentor team members to follow all the agile best practices and create an ideal Agile environment.
  • Uses data to help the team optimize scrum team velocity and identify improvement opportunities to achieve higher levels of team performance.
  • Coaches Scrum team(s) to deliver capabilities using agile practices while also following the Software Development life cycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met.
  • Partners with Product Owner(s) to ensure continuous refinement of backlog, which may include stories from multiple projects. Completion of some work may depend on non-agile work teams.
  • Drives Scrum adoption across all levels in the organization. 


Education & Experience Requirements:

  • Bachelor’s Degree in Computer Science, Information Technology, or related field required. Master’s degree preferred 
  • Minimum 7+ years of experience working in software development industry required. 
  • Minimum 3+ years working as a Scrum Master in medium to large scale organizations on SaaS platform, working with distributed teams.
  • Sound understanding of: SDLC, Test Drive Development, CI/CD processes, Unit Testing, QA.
  • Excellent understanding of AGILE methodologies, architecture, design patterns, and standard software development concepts and methodologies, with an eye towards scale, automation, resiliency, and high availability.
  • Consistent ability to drive all the Agile ceremonies for Scrum and Scrum of Scrums.
  • Strong understanding of architectural principles applies for SaaS and multi-tenant platforms.
  • Deep exposure to Engineering Technology Projects for distributed cloud systems.
  • Hands on experience or capacity and willingness to understand technical aspects of Relatient’s projects.
  • Multiple years of demonstrated and practical experience working on JIRA, with administrative and reporting tools.
  • Strong interpersonal, influencing, collaboration, and negotiation skills. 



Relatient is an equal opportunity employer.
To learn more about our organization, please visit