Associate Analyst, Product Operations
Description
At Relatient we’re on a mission to make access to healthcare simpler.
We partner with leading health systems and medical practices - comprising more than 40,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture.
We are currently looking for a Associate Analyst, Product Operations to join our Interoperability team in Pune.
Essential Functions:
- Manages different phases of interoperability solution deployment including establishing connectivity, configuration, testing and go-live preparation activities.
- Approximate split of responsibility: 60% (client onboarding and maintenance tasks) and 40% (tasks related to expansion of our interoperability suite)
- Works with Interoperability-Build engineers in learning about expansion to our suite of offerings (enhancements, bug fixes, new capabilities) and ensuring they are appropriately documented and all client operations team members are fully trained
- Focus on client success with effective verbal and written communication skills.
- Actively participates in an agile environment.
Education & Experience Requirements:
- Bachelor’s degree in computer science, Computer Engineering, or Management Information Systems or equivalent work experience in lieu of a degree is required.
- 1-2 years of experience in extract, transfer, load, integration role preferred.
- Basic experience with software consulting, software testing, configuration required.
- Experience with scripting languages like PERL, Python, or any object-oriented programming languages is an added advantage.
- Exposure to Postman, Linux Environment is a good to have.
- Strong understanding of basics of PostgreSQL or any other relational database is desired
- Excellent Analytics, problem-solving and logical thinking skills.
- Experience in the Healthcare Technology domain with exposure to Healthcare Communication Standards like HL7 V2.X or FHIR is a good to have.
Travel:
- Travel for this role may be required up to 10% of the time.
Relatient is an equal opportunity employer.
To learn more about our organization, please visit www.relatient.com
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