Systems Engineer

Posted: 10/04/2022
Information Technology Dublin, Ohio


Description

Location: This position is located at our Dublin, OH campus with hybrid flexibility.

We’re on a mission to make healthcare simpler and more effective. We fight to ensure our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors™. We’re committed to building diverse and inclusive teams, so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

The Systems Engineer is a member of the Platform Engineering Team, which is responsible for designing, building, deploying, and managing compute, storage, operating system, application and cloud resources for all of Quantum Health. They manage our VMware environment, including the underlying server hardware and our storage infrastructure with a focus on Pure and Synology storage. They play a significant role in Windows and Linux server management and new deployments and work closely with network, voice, database and systems engineers. This engineer also leads backups and the technical components of the organization’s Disaster Recovery (DR) efforts. 


What you’ll do

  • Manage, configure and upgrade a highly available VMware virtualization infrastructure including the underlying server hardware.
  • Design, implement and manage backup and Disaster Recovery (DR) solutions and work with the Information Security team to regularly test DR processes.
  • Manage a storage infrastructure including Pure Storage Area Networks (SANs) by provisioning resources, monitoring performance and reporting on environment health.
  • Plan, build and deploy new Windows Server 2022 virtual machines to migrate roles, applications and services from previous environments.
  • Manage and maintain existing Windows Server and Linux environments.
  • Document processes and procedures in Confluence; Mentor and train other engineers throughout the team on the latest processes and procedures.
  • Act as an escalation point for issues reported to the Service Desk and participate in a 24x7 on-call support rotation for production issues.
  • Plan, implement and support configuration changes and/or updates within the Quantum Health change control process, implementing service-impacting changes during off-hour maintenance windows.


What you’ll bring

  • Education: Bachelor’s degree in Computer Science, Mathematics, or Information Systems (or equivalent experience).
  • Certifications (Preferred): CompTIA A+ or Network+; Microsoft Certified Systems Administrator (MCSA) or higher - Windows Server 2012+; VMware Certified Professional (VCP); Amazon Web Services (AWS) SysOps Administrator.
  • Required Technical Experience: 5+ years implementing and managing server hardware; 5+ years engineering Windows Server solutions; 5+ years installing and administering VMware solutions such as vCenter and SRM; 3+ years administering SAN infrastructure; 3+ years managing server backup and replication solutions; 2+ years creating and maintaining automation scripts, PowerShell or Python preferred; 2+ years engineering Linux server solutions
  • Thorough understanding of Internet Protocol (IP) networking and Internet Small Computer Systems Interface (iSCSI) protocols, VMWare infrastructure, enterprise storage systems and backup replication solutions.
  • Working knowledge of Git, Terraform and Markdown Language
  • Ability to plan, design, implement and support computing and storage solutions.
  • Experience interpreting and following change management processes and procedures.
  • Prior experience managing vendor relationships, including their support structures and protocols.
  • Excellent communication and documentation skills; able to translate technical concepts to non-technical audiences.
  • Prior experience working effectively in an agile, fast-paced team environment with minimal supervision.
  • Positive attitude with the ability and desire to be a technical mentor to others.
  • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
  • Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.


What’s in it for you

  • Compensation: Competitive base pay, incentive plans and employee referral bonuses.
  • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
  • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
  • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
  • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
  • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. 
  • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! Check out our home: https://youtu.be/xRnbvCW_YgA


What you should know

  • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
  • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check
  • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer.
  • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. 
  • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.


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Note: Compensation information published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.