Director, Analytics Product
Description
Who we are
Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.
We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.
About the role
The Director of Analytics Product owns the strategy, development, and delivery of analytics products that demonstrate measurable value to clients. This role translates complex healthcare data into actionable insights, scalable reporting, and data products that clearly articulate ROI, cost savings, and outcomes.
Sitting at the intersection of product management, healthcare economics, and advanced analytics, this leader ensures analytics products enable clients to see the impact of our services through scalable, accurate, and compelling insights.
The ideal candidate brings a true product mindset, paired with deep healthcare domain expertise, high data fluency, and a proven ability to connect analytics to meaningful financial and operational impact for both clients and the business.
Location: This position is located at our Dublin, OH campus or may work remotely anywhere in the United States of America.
What you’ll do (Essential Responsibilities)
Analytics Product Strategy & Execution
- Own and deliver the Analytics Product roadmap, including dashboards, reporting platforms, and scalable data products.
- Translate client, market, and business needs into productized analytics solutions (not ad hoc reporting).
- Define product requirements across KPIs, data models, and user experience.
- Balance near-term delivery with long-term product scalability and platform strategy.
- Ensure consistent, high-quality, and timely delivery of analytics capabilities.
Value Demonstration & Healthcare ROI
- Design products that clearly articulate ROI, outcomes, and cost savings. Translate into actionable insights and decision-support tools.
- Partner with commercial and client teams to align on value narratives.
- Ensure analytics directly support client retention and growth.
- Lead development of analytics supporting:
- Population health management
- Care gap identification and closure
- Provider performance and benchmarking
- Incorporate key healthcare economic concepts, including:
- Risk adjustment (e.g., HCC)
- Care gap identification and closure
- Provider performance and benchmarking
- PMPM cost analysis
Data, Platform & Cross-Functional Alignment
- Partner closely with Data Engineering (data models, pipelines, platforms).
- Ensure data accuracy, consistency, scalability, and governance.
- Drive adoption of standardized metrics, definitions, and data layers.
- Collaborate with data science and engineering to operationalize advanced analytics.
- Align analytics products with enterprise data strategy.
Team Leadership & Delivery Excellence
- Lead and develop a team of Analytics Product Owners.
- Drive backlog discipline, prioritization, and execution rigor.
- Instill a product mindset focused on user value, adoption, and outcomes.
- Ensure alignment between team output and strategic priorities.
Performance, Adoption & Insights Enablement
- Define and track KPIs tied to:
- Client outcomes (financial and clinical)
- Product adoption and engagement
- Time-to-insight and decision-making effectiveness
- Enable self-service analytics while maintaining governance and data integrity.
- Translate complex analytics into clear, compelling business narratives.
- Drive continuous improvement of insights and user experience.
- All other duties as assigned.
What you’ll bring (Qualifications)
- Experience: 8–12+ years of experience in Product Management, with a focus on data and analytics products.
- Proven ability to build and scale analytics products (not just reporting) that drive measurable business outcomes.
- Deep experience in healthcare analytics, including payer, provider, or healthcare technology environments.
- Strong understanding of:
- Value-Based Care (VBC) models
- Healthcare economics and cost drivers
- Claims, clinical, and provider data
- Experience designing and delivering client-facing analytics products that demonstrate ROI.
- Strong data fluency, including:
- KPI design and metric standardization
- Data modeling concepts and analytics workflows
- BI tools (e.g., Tableau, Power BI)
- Demonstrated ability to partner cross-functionally with data engineering, data science, finance, and business stakeholders.
- A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and protecting the sensitive data entrusted to us.
Preferred Qualifications
- Experience with risk adjustment models (e.g., HCC) and actuarial methodologies.
- Background in population health or care management analytics platforms.
- Experience with SaaS or platform-based analytics products.
- Experience quantifying and communicating healthcare ROI.
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What’s in it for you
- Compensation: Competitive base and incentive compensation
- Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
- Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
- Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
- Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
- Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
- Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
- Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
- Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
- Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
- Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
- Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
- Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
- Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.