Senior Network Engineer

Information Technology Bedford, Massachusetts


We’re Progress – we offer the best products to develop, deploy, and manage high-impact business applications. We are bold, forward-thinking innovators who build solutions that work and care about our customers. We invent and reinvent every day, work together as one, value and respect each other, and cheer our wins. Join us as a Senior Network Engineer and help us foresee and define a strategy for how the network should be integrated with the business and the business priorities. Our team’s vision is that the network should be more than basic connectivity, bandwidth for users, and access to applications. Instead, it should offer an end-to-end functionality together with centralized control which helps business agility.  

Please note that due to the job specifics, this will be a hybrid role (work-from-home & onsite), and a commute to our Bedford, MA office, as well as to our data center will be needed. 

JOB SUMMARY:
Progress Communication Services Team has the mission to foresee and define a strategy how the network should serve the business and help achieve the business priorities. Our vision is that network should provide core communication services to the business and enable collaboration. Network should operate fluently and have the necessary redundancy and resiliency to support business continuity.

WHAT YOU WILL BE DOING IN THIS ROLE:
  • Have the responsibility for day-to-day support and advancement of our global network infrastructure, which includes areas such as:
                Enterprise and Data Center Switching
                Routing
                WAN technologies such as SD-WAN, MPLS VPN, IPsec VPN
                Remote Access VPN
                Wireless
                Load Balancers
                Firewalls
                Network Management, Monitoring, Alerting and Logging
  • Monitor network utilization and performance.
  • Troubleshoot and escalate appropriately upon network incidents.
  • Lead small projects or multi-task efforts that may include other providers.
  • Document technical engineering procedures for use by other members of the IT Infrastructure team.
  • Contribute to roadmap, architectural direction, and continuous improvement.
  • Communicate proactively about opportunities, expectations, timelines, risks, and issues.
  • Perform knowledge transfer to other members of the IT Infrastructure Team.
  • Assist in vendor negotiations and the RFP/RFI process.
TO BE SUCCESSFUL IN THIS ROLE, WE NEED SOMEONE WHO HAS: 
  • BA or MA degree in Computer Science, Information Technology or equivalent industry experience.
  • Extensive Network Engineering experience
  • Solid understanding of Cisco Nexus data center switch family concepts and solid deployment and troubleshooting experience with the same.
  • Solid understanding of Cisco Catalyst switch family concepts and solid deployment and troubleshooting experience with the same.
  • Solid understanding, deployment, and troubleshooting experience with BGP and OSPF routing protocols.
  • Solid understanding of Firewall concepts and deployment experience with at least one of the leading Firewall vendors.
  • Knowledge and experience in supporting MPLS VPN and IPsec VPN WAN technologies.
  • Knowledge and experience in supporting Wireless solutions, either in the cloud or on-premises ones.
  • Holding CCNA or CCNP certification will be considered an advantage.
  • Experience with Linux and Python will be considered an advantage.
  • Experience with Ansible or Terraform will be considered an advantage.
  • Experience with networking in the Cloud (Azure / AWS / GCP) will be considered an advantage.
  • Experience with Splunk will be considered an advantage.
  • Able to work well under pressure, multi-task, prioritize, and manage time effectively.
  • Exceptional ability and strong desire to learn new skills.
BENEFITS:
Here at Progress, we truly care about your employee experience. It is important to us for our employees to balance their work and home life, obtain viable options for their health and wellness, grow their career, and plan for financial success.

The Progress benefits package is designed to recognize the diverse needs of our work force. We offer a variety of benefits for your health care needs, including four medical plans that meet any need or budget. Take advantage of our financial benefits, including an Employee Stock Purchasing Plan and a 401(k) with a company match! In addition to a variety of options to continue your career growth, Progress offers a generous Tuition Reimbursement program.

Progress provides flexibility to our employees through Flexible Vacation Time, Flexible Hours, and telecommuting options. Take time to bond with your newest family addition through our Parental Leave options. Or celebrate you by enjoying a birthday holiday! You can even give back to the community through our community service time off.

Progress is proud to be an Equal Opportunity Employer!

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Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!