Patient Service Technician (On-Call)

Social Services Spokane, Washington



Thank you for considering a career with Pioneer Human Services! We are currently looking for a Patient Services Technician with a passion for human services. This is an on-call position.

Please note: This position has female gender as a Bona Fide Occupational Qualification (BFOQ) under the Title VII guidelines as approved by the United States Court of Appeals for the Ninth circuit.


WHO WE ARE: Pioneer Human Services (PHS) is a social enterprise that provides individuals with criminal histories the opportunity to lead healthy, productive lives.


The Emerson Clinic currently provides intensive outpatient services to individuals who are in the pre-conviction Spokane County Therapeutic Drug Court program, eligible under the Criminal Justice Treatment Account, Revised Code of Washington (CJTA RCW), or on federal probation. Patients who attend the program have a felony linked to substance use and many also have mental health conditions.


What You'll Do: The Patient Services Technician is responsible for assisting the outpatient treatment program, primarily in data entry and all Urine Analysis collection and providing high quality services under the least restrictive conditions feasible. 

hat you’ll bring:

  • High school diploma or equivalent
  • At least two years acceptable office experience
  • Word processing, spreadsheet and database experience necessary
  • Must be flexible enough to respond to shifting priorities and to take direction from program administrative staff members
  • Must employ strong organizational skills, be detail-oriented, and able to perform multiple tasks


Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.  EEO is the law poster EEO is the law poster supplement 



In addition to pre-employment drug screening, Pioneer reserves the right to conduct random sample alcohol or drug testing of all employees. Please note that our drug-free policy includes marijuana and there are no exceptions for those with medical marijuana prescriptions.