Service Support Supervisor Findlay Northern Ohio Peterbilt

Service Findlay, Ohio


Description

*THIS POSTING IS FOR 2ND SHIFT*

JOB DESCRIPTION SUMMARY:

Provide support to the Service Supervisors in a broad range of functions such as service letters, warranty, internal/external communications, opening/closing work orders, scheduling and prioritizing all work performed and assisting with customer calls to help increase customer satisfaction and loyalty. This position is responsible for the implementation of business strategies to support company growth and future opportunities.  


COMPETENCIES LIST AND DESCRIBE:

Leadership skills, verbal and written communications, organizational skills, problem solving skills, time management skills, planning, listening, and computer skills.

JOB QUALIFICATIONS:

High school diploma, college helpful.   

Experience in the truck or automotive service industry preferred

Individual must have a proven record of above average job performance, be highly motivated, have a positive attitude, be customer oriented and be willing to function in a team environment.

Great customer service and a positive attitude is a must.

PHYSICAL REQUIREMENTS:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.



EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor.