Workplace Operations Coordinator for Northwest Center Services @ Amazon

Administrative Seattle, Washington


Description

We're Hiring a Workplace Operations Coordinator!!


The Northwest Center @ Amazon team operates in a fast-paced and demanding corporate environment where we provide professional 5-star customer service across several program divisions. Under the direction of the Assistant Program Manager, the Workplace Operations Coordinator’s responsibility is to assist with conducting audits around data verification for space and occupancy. The goal is to support and capture the details regarding the space in the building to evaluate the accuracy, efficiency, and utility. Information provided will support both vendor partners and customers to help regularly track and compare space allocations and utilization. The Workplace Operations Coordinator will be key in not only auditing and collecting the information, but have the ability to analyze and present the data to our client and key stakeholders. A successful candidate in this role will exhibit exceptional organizational skills, timely communication, and high attention to detail.

Location: Seattle, Queen Anne, Sodo, Bellevue & Redmond
Hours: Full time, 40 hours a week. Hours and days will vary depending on workload
Pay Rate: $23.00 per hour


*** Please submit a resume and cover letter with your application ***


KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS

  • Utilize industry-specific computer programs to receive, compile and format move lists for potential issues and ensure information is accurate.
  • Work cohesively with other supporting vendors including but not limited to project management, security, facilities, and move companies.
  • Identify, analyze, and interpret trends or patterns in complex data sets.
  • Perform numerical analysis of data and use findings to prove trends, reports, and summaries.
  • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators.
  • Support and participate in new processes to adjust to new program practices and team specific requirements.
  • Ability to work independently and out of line of sight from other team members for all or part of shift.
  • Perform audits that can include workspace, signage, IT equipment, employee behavior, and facilities to validate employee desk location, floor plans and/or related client site information.
  • Capture, organize, and produce data related to facilities and space.
  • Assist with new tasks and/or projects as needed to support other NWC divisions and client partners.
  • Contribute to Move Ambassador team development including providing job training, shadowing and mentorship to new employees.
  • Hours will have a varied start and end times due to move and scheduling needs. Flexibility to work occasional nights and weekends.


NEEDED EXPERIENCE & REQUIREMENTS

Education

  • High School Diploma or GED required.
  • Associate or Bachelor’s degree preferred.

Experience

  • Minimum 2-year customer service, real estate/facilities, operations or administrative support experience.
  • Proficiency with Microsoft Windows, Excel, Adobe and Outlook e-mail
  • Working in a creative team environment.


Demonstrable Skills

  • Excellent customer service skills and the ability to multi-task in a fast-paced environment.
  • Ability to write concise correspondence and effectively communicate verbally and electronically with all levels of management, employees, vendor partners, event organizers and visitors.
  • Strong attention to detail and a focus on execution.
  • Ability to count objects, rote counting, number sense of quantity, counting on and back, operations of addition and subtraction, composing and decomposing numbers.
  • Able to manage a high degree of complexity and to distill information
  • Ability to manage multiple high-profile projects of varying timelines simultaneously across a distributed set of stakeholders without direct ownership of resources.
  • Work independently and in teams pending on project assignment.
  • Ability to understand, interpret and follow Northwest Center (NWC) and client policies and procedures.
  • Effective time management.
  • Flexible and able to work in fast-moving environment
  • Strong conflict resolution and problem-solving skills.

WORKING CONDITIONS & PHYSICAL DEMANDS
  • Must be able to frequently carry and lift a backpack containing a laptop and other supplies, up to 50 pounds.
  • May need to carry supplies to other buildings.
  • Comfortability working in an open, unassigned workspace is required.
  • Ability to work at a computer for long periods (up to 8 hours per workday).
  • It is a combination of desk and actively visiting several Amazon buildings so the ability to move consistently within a 1.5 radius is required.
  • Ability to travel independently to various worksites in the Puget Sound region.
  • Ability to read, write, communicate, and comprehend the English language.
  • Ability to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses).
  • Ability to identify and understand the speech of another person (with or without a personal auditory hearing device).
  • Ability to work flexible hours including nights and weekends.
  • This is a dog friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit.

WHO WE ARE

When People of all Abilities Learn and Work Together, Everyone Benefits. The purpose of Northwest Center is to change society so that people of all abilities engage with each other fully in classrooms, workplaces, and the community. Legally structured as a 501(c)3 nonprofit corporation, Northwest Center is more broadly a "for-purpose" organization that uses and blends the best techniques of human services, business, and philanthropy in innovative ways. 

As a social enterprise organization, Northwest Center proves to the world every day that employing people of all abilities can be a powerful competitive advantage. Northwest Center’s businesses generate over $5 million annually that Northwest Center reinvests into human services while covering 100% of the overhead expense of the organization and building cash reserves for future sustainability.

Northwest Center’s mission is to promote the growth, development, and independence of people with disabilities through programs of therapy, education, and work opportunity.

 
At Northwest Center, we value and accept diversity and inclusion. We promote this by encouraging our employees to participate and contribute to our various employee resource groups. Some examples of the groups include Black Affinity Group (BAG), PRISM (LGBTQIA+ Group) and our Equity Committee. These resource groups promote diversity and inclusion, provide resources to employees, and play an important role in creating a community at Northwest Center! Our culture is encouraging, promotes growth and believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together. Northwest Center is proud to be an equal opportunity employer, including disability and veteran’s status.

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If you need any assistance or accommodations with the application or interview process, please contact us at [email protected].


At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, we support it, we live it and we flourish in it for the benefit of our employees, the community, and our clientele. It is our belief that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together. We are proud to be an equal opportunity workplace.

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