Quality Manager - Data Center Cooling

Quality Assurance Methods Dyersburg, Tennessee

Position at Nortek Air Solutions



Quality Manager – Data Center Cooling

Business Divisions: Nortek Air Solutions

Time Type: Full Time

Classification: Salary

Specific Location: Dyersburg, TN

Business Unit: Quality Assurance

Relocation is NOT being offered


Job Summary 

Our Quality Manager is responsible for the supervision and coordination activities of the Quality team engaged in auditing, inspecting, and testing assembled units, components, and parts during all stages of pre-production, production, and post-production.

Position Key Attributes:

  • Ability to personally live safe and hold themselves and other team members accountable by having their back in support of our Safety core value. 
  • Has integrity, works transparently and recognized for treating others with respect.
  • Takes accountability to create and execute solutions that deliver desired results, and can “own it” in a Performance Driven Culture. 
  • Ability to work collaboratively and lead teams in a Teamwork culture.
  • Ability to ignite and lead change as a catalyst for improvement.
  • Can thrive in a “legacy now” culture in which we strive to do the right thing for the company today, even if it is the hard thing, and leave behind a stronger company for the next generation of employees. 
  • Strong leadership skills including ability to think strategically, solve problems and create a motivating team environment.
  • Ability to select and hire “A” players, continuously develops employees, coaches to maximize performance and manages underperformers.
  • A “builder” who is comfortable in a continuous improvement culture.


Why is this a great opportunity?

This position will allow for demonstration of solid leadership qualities as well as generate growth opportunities for someone eager to learn and continuously improve.


Position Responsibilities:

  • Supervise Quality Assurance personnel, including training, analyzing and resolving work related issues.
  • Be the front-line “go-to” person for day-to-day quality issues. Ensure timely follow-up with stakeholders until final resolution.
  • Administer policies and procedures on a fair and consistent basis.
  • Take the lead regarding personnel actions, such as rate increases, disciplinary measures, timekeeping, overtime, and PTO approvals.
  • Supervise the quality auditing process (process audits, finished goods audits, MVB audits, quality mirror, bottle checks).
  • Request formal internal corrective actions related to in-house non-conformances or non-compliances that exceed the threshold defined by procedure. Support the resolution of the C/A with resources as necessary.
  • Provide performance feedback to subordinates, including coaching, performance reviews, and improvement plans as necessary.
  • Develop a cross-functional team that demonstrates equitable skillsets across all areas and processes.
  • Ensure adherence to ANSI test requirements on gas products in accordance with ANSI standards.
  • Lead and coordinate efforts with QA, Shipping, and Production regarding timely product sampling, holds, inspection, and rework to minimize the impact to the customer.
  • Oversee supplier quality processes such as receiving inspections, data logs and SCAR’s
  • Facilitate quick and effective communication between QA and Production teams.
  • Actively participate and encourage department participation in cross-functional teams (safety, ergonomics, 8D, employee involvement, RTY improvement, etc.).
  • Hold regular communication meetings with department employees to communicate key quality information while also encouraging feedback and open discussion.


Position Qualifications


  • Minimum of 5 years of related experience and/or bachelor’s degree.
  • Previous work experience in quality related area within manufacturing environment.
  • Strong computer skills, especially Microsoft Office suite.
  • Strong problem solving skills.
  • Strong organizational skills.
  • Practical knowledge of 8D, 5 Why.
  • Ability to read and interpret blueprints.
  • Excellent verbal/written communication skills and possess a “can-do” with quality first attitude and take “ownership” over Quality initiatives.



  • 5+ years of experience in quality assurance.
  • ISO 9001 auditing experience.


Who we are:

Nortek Data Center Cooling is a Madison Industries company.  Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value.

At Nortek Data Center Cooling, we’re shaping the future by Creating a Better Tomorrow Every Day!  We are a premier HVAC company offering energy efficient and sustainable products and solutions that exceed customer expectations through our employees’ commitment to quality, customer experience and operational excellence.

Our success depends on YOU!  As a member of the NAS team:

  • You are the lever to drive profitable growth and meaningful change.
  • You are closest to customers/markets and understand our business.
  • We move quickly.  You can make the right decisions daily.
  • You are where success begins and ends.
  • Each of you can help make us better every day.

Equal Opportunity & Non-Discrimination – Nortek Data Center Cooling. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

Nortek Air Management and its divisions offer a comprehensive compensation and benefits package.  To apply, please visit our career site at www.nortekair.com/careers.