MyEyeDr. Careers

About the role
The Learning Experience Designer I designs and develops engaging, scalable learning experiences that strengthen employee performance, operational performance, and patient care. You apply foundational instructional-design principles, creative problem-solving, and technical skills to build high-quality learning content. You contribute to all stages of the design process (Analysis, Design, Development, Implementation, Evaluation) while receiving guidance and feedback from experienced designers. This is an ideal early-career opportunity for someone with some experience, and ready to deepen their instructional-design craft, learn enterprise learning systems, and grow toward independent project ownership. This role will report to the Director, Learning Experience Design.

This is a hybrid remote role, offering a flexible work arrangement out of either our Raleigh, NC or Vienna, VA offices.

You Will

• Develop and edit individual courses or learning assets: eLearning, videos, facilitator and participant guides, and job aids using established templates and brand standards
• Apply instructional design and user-experience principles to create intuitive, engaging learning experiences
• Build and test content using tools such as Articulate Storyline, Rise, Canva, vYond. WalkMe or Adobe Captivate
• Manage learning projects of limited to moderate scope and complexity
• Collaborate cross-functionally by partnering with SMEs and experienced  designers to translate technical or operational content into learner-friendly and actionable materials
• Participate in design reviews, brainstorming sessions, and project meetings to learn best practices and contribute ideas to improve templates, standards, processes, and learning approaches
• Contribute to content version control, template updates, design documentation and organization of learning assets
• Upload, test, and maintain content in the LMS or other delivery platforms.
• Execute rollout logistics for new programs, including communication, scheduling, facilitation, and learner support
• Collect and report basic learner feedback to assess engagement and satisfaction.
• Stay current on instructional design trends and tools.
• Seek feedback and professional development opportunities to expand operational, technical and creative capabilities.
• Deliver measurable, high-quality solutions across modalities

About You

• 5+ years of experience in instructional design, learning support, or related L&D role. Internship or corporate project experience
• Bachelor’s degree in Instructional Design, Education, Communications, or related field; equivalent combination of education and experience considered
• Familiarity with eLearning authoring tools (Articulate Storyline, Rise, Adobe Captivate, Canva, Vyond, WalkMe) and LMS systems
• Strong writing and verbal communications, visual design, and editing skills.
• Excellent organization, collaboration, and problem-solving abilities.
• Curiosity and motivation to learn advanced instructional-design practices and performance measurement

Grow with Us

• Career Development and Training Opportunities
• Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
• Participate in our Vision coverage and associate discounts on our products
• Participate in our 401(k) with competitive company match
• Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.