Sales Representative
Description
Build your Career with an Industry Leader
Multi-Color Corporation (MCC) is the global leader of premium printed label solutions, helping brands stand out in a competitive marketplace while inspiring positive consumer experiences. With a truly global network of over 12,000 teammates and facilities spanning across more than 25 countries, we strive to combine our global reach with the personalized touch of local service. Come join us as we revolutionize the packaging industry in supporting our customers to help create emotional connections with both established and emerging brands.
As a Sales Representative apart of the MCC Customer Success Team, you will be responsible for managing the day-to-day relationships with new and existing small to mid-tier customers. Your primary objective will be to drive increased revenue and profit by onboarding new business and growing year-over-year sales. In this role, you will act as a true Account Manager, coordinating activities between Customer Service, Graphics, Production, Technical, and the Customer to ensure seamless operations and exceptional service.
Why work at MCC:
- Compensation: $70,000 - $90,000 (base salary)
- Well structured sales incentive plan (up to 5%)
- Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
- Paid vacation and company holidays
- Growth fostering environment, accountable and results oriented culture
Responsibilities:
- Customer Relationship: Consistently communicate and exhibit, through service to every customer, that they are valued and that their satisfaction is vital to our organization. Act as a label and packaging consultant to the customer. Use intimate knowledge of the customer's business to be proactive in winning new business and growing year-over-year sales
- Account Management: Lead the overall sales activities for your assigned accounts by building strong relationships with your customers. Coordinate marketing communications and support strategies to ensure your customers receive exceptional service. Use a proactive approach to drive sales growth and strengthen customer loyalty
- Financial: Provide input into the annual plant sales budget and monthly forecast for Tier 4 & 5 customers. Ensure customer billings and pricing are accurate. Coordinate A/R process with accounting to ensure timely payments from customers. Ensure consolidation of shipping information, including cost management activities
- Processes: Perform and/or coordinate order process and systems, including but not limited to: Leverage Salesforce platform to document and record key day-to-day sales activities, supporting artwork transitions, production estimates as well as that work and shipping instructions are processed in a timely manner in accordance with company standards
Qualifications:
- Minimum 3 years Inside Sales, Outside Sales or Customer Service experience within a manufacturing environment
- College degree strongly preferred; High School diploma or GED equivalent with experience-equivalent required
- Proficient with Office 365 (Word, Outlook, PowerPoint, Excel etc.)
- Previous CRM Salesforce experience preferred but not required
- High level of accuracy, strong attention to detail, ability to multi-task, and excellent interpersonal skills
- Ability to think strategically, analyze data, draw conclusions, make recommendations, and effectively communicate findings
- Must be able to work at a computer, sitting at a desk and using a computer keyboard, mouse, monitor, etc. daily to fulfill duties
- Must be able to move about in office and plant in a safe manner
- Periodic travel to customer sites and other facilities is required
Other details:
- Location: Remote; Midwest on CST or EST by a major airport
- Travel: up to 20% - 30%
#LI-Remote
Diversity & Inclusion:
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. If you need assistance or an accommodation in applying, please contact our Human Resources Department at [email protected].