🎯 Key Responsibilities

• Achieve sales targets and customer satisfaction goals
• Understand healthcare market trends, customer needs, and segment dynamics
• Develop and implement strategic account plans in collaboration with the Sales Director
• Monitor segment performance and provide coaching to Key Account Managers
• Coordinate efforts across Operations, Supply/Demand Planning, Customer Service, Pricing, R&D, and Marketing
• Build and expand a portfolio of high-value customer accounts
• Identify growth opportunities and maintain strong customer relationships
• Analyze sales data and market trends to inform decision-making
• Ensure seamless service delivery to key accounts
• Report on segment performance, account status, forecasts, and strategic initiatives
• Maintain accurate Salesforce CRM data and track opportunities
• Support recruitment, onboarding, and training of new Key Account Managers

🧠 Required Qualifications

• Proven experience in sales, account management, or business development
• Deep knowledge of the healthcare segment within the D-A-CH region
• Technical understanding of labeling, printing, and finishing technologies
• Strong stakeholder management and a growth mindset
• Excellent communication and interpersonal skills
• Strategic thinking and problem-solving skills
• Proficiency in Salesforce CRM and data analysis tools
• Ability to manage multiple priorities in an agile, fast-paced environment
• Experience coordinating cross-functional teams
• Strong negotiation and conflict resolution skills
• Customer-focused mindset with a commitment to service excellence
• Track record of achieving and exceeding sales targets
• Fluency in German and English (written and spoken)
• Willingness to travel nationally and internationally

🎓 Preferred Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (Master’s degree preferred)
• Professional certifications in sales or business development

🌍 Diversity & Inclusion