Communications Coordinator
Description
Job Title: Communications Coordinator
Department/Program: Development
Reports to: VP of Development, Marketing and Communications
FLSA status: Exempt/Salaried
Salary: $54,995 - $58,542/yr. (Non-Bilingual) or $59,954 - $66,140 (Bilingual, Spanish)
Agency Overview:
We are a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care:
- Nonviolence - being safe and doing the right thing
- Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others
- Social Learning - respecting and sharing ideas of our teams
- Democracy - shared decision making whenever possible
- Open Communication - saying what we mean and not being mean when we say it
- Social Responsibility - everyone makes a contribution to the organizational culture
- Growth and Change - creating hope for our clients and ourselves
- Equity - ensuring that all feel included and have what they need to survive and thrive
Position/Job Summary:
As a member of the Development Marketing, and Communications Team, the Communications Coordinator plays an integral role in supporting communications and branding activities by creating email newsletters, writing website content, drafting advertising messaging, and designing graphics to support those efforts. Reporting to the VP of Development, Marketing and Communications, this position also helps to strengthen each affiliates brand, expands reach and visibility for each organization, staff, partners, and other key stakeholders. The position lends support on a variety of activities and helps to execute a communications and member engagement strategy across the affiliate partners.
The Communications Coordinator should possess excellent writing/editing skills and a demonstrated skill for design and content creation. Operating in a fast-paced, deadline-driven environment, the successful candidate is flexible, comfortable with working with individuals at all levels across the agency, including collaborating with internal and external audiences to ensure messaging is consistently reflective of Morrison’s values and follows our branding guidelines. The Communications Coordinator will be capable of translating ideas and messages into relatable and compelling communications with a consistent visual narrative.
The Development Marketing and Communications team at Morrison Child & Family Services is a collaborative and team-oriented environment. They work to provide outstanding service and communications support to the agencies ongoing communications around our Marketing and brand standard, while providing a cohesive, consistent, and comprehensive view of Morrisons’ services, programs, and values.
Position/Job Duties and Responsibilities:
- Assist the VP of Development, Marketing and Communications in drafting content for use in member and stakeholder emails, newsletters, advertisements, website content, event promotion, press releases and more.
- Design and execute projects as needed to support communications goals, including but not limited to email marketing campaigns, website and social media graphics, advertisements, special reports, brochures, presentations, maps, event graphics, signs, invitations, stationary, etc.
- Regularly engage and collaborate with departments across Morrison to understand their communications needs, gather relevant content, confirm facts and data, and help with project details and timelines.
- Review and edit materials, including newsletters, info graphics, social media posts, blogs, website content, etc.
- Organize and maintain asset resources and image library for organization.
- Assist in maintaining email lists for campaigns.
- Works collaboratively in a team environment with a spirit of cooperation.
- Compile email marketing analytics to the VP of Development, Marketing and Communications to guide stakeholder engagement activities.
- Maintain and update website content for Morrison Child and Family Services.
- Complete assigned tasks by scheduled deadlines.
- Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
- Participate in staff development, in-services, and training related to equity and inclusion in the workplace; model appropriate behaviors; develop, recommend, and implement improvements to business practices with awareness and understanding of the impact in a trauma-informed and culturally diverse organization.
- Other duties and projects, as assigned.
Competencies:
- Experience in marketing, communications, journalism, or graphic design.
- Proven ability to execute comprehensive communications plans and programs to address key issues and opportunities.
- Skilled communicator with a good understanding of corporate communications and external news media.
- Strong computer skills, especially in Microsoft Office (Word, Outlook, PowerPoint, Excel).
- Ability to navigate social media and web-based communications platforms to promote the work of Morrison to the general public – such as LinkedIn, Facebook, Constant Contact, MailChimp, etc.
- Experience with Adobe Creative Suite, Canva or other content creation tools (InDesign, Photoshop, Illustrator).
- Experience with web-based technology platforms for communication and presentation purposes.
- Strong writing skills.
- Strong customer service skills.
- Excellent time management skills.
Required Position Qualifications:
- 2 plus years of experience in communications, marketing, graphic design or other related areas.
Preferred Position Qualifications:
- Ability to speak, read, write, and translate documents into other languages other than English, Spanish preferred.
- Bachelor’s degree a plus.
Other Requirements:
- Must be able to pass criminal history background check.
- Maintains DHS criminal background certification.
- Meets agency driving requirements.
- Attends required trainings.
Physical Demands/Work Environment:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This job operates in a professional office hybrid work environment (3 days in the office, 2 days remote). This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- No or very limited exposure to physical risk.
- The employee may be required to push, pull, lift, and/or carry up to 20 pounds. Occasionally that requirement may be higher.
- The noise level in the work environment is usually quiet to moderate.
Other Agency Information:
We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.
Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period.
Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).