MN Custom Homes Careers

Description

• Serves as the primary liaison with the Managed Service Provider (MSP), ensuring high-quality service delivery and alignment with business needs.
• Defines and monitors SLAs, escalate issues, and drive continuous improvement in IT operations.
• Leads internal IT planning and budgeting in collaboration with leadership.
• Drives improvements in aspects of IT including but not limited to: SharePoint administration and governance; IT dashboards and reporting (e.g., Power BI); IT, Data, InfoSec policy development, deployment and monitoring; Device selection and lifecycle management; and Account management centralization and monitoring.
• Leads deployment and adoption of Microsoft Copilot and other AI tools across the organization.
• Develop training programs and change management strategies to support AI literacy and responsible use.
• Identifies and implements automation opportunities using tools like Power Automate, scripting, or low-code platforms.
• Oversees backend platform management, including cloud infrastructure (Azure), SaaS tools, and identity systems.
• Administers and optimizes data platforms and integrations to support analytics and reporting.
• Collaborates with data and engineering teams to ensure secure, scalable data access and governance.
• Contributes to enterprise IT architecture planning, ensuring alignment with business goals and scalability.
• Evaluates emerging technologies and recommends solutions that enhance productivity, security, compliance, and collaboration.
• Drives standardization of tools and platforms while remaining open to innovation and new ideas.
• Performs other related duties as necessary or assigned.

• Prefer familiarity with Salesforce, Salesforce apps (TaskRay, Accounting Seed) and integrations, Autodesk Construction Cloud, BIM Revit, and Microsoft 365 ecosystem, Microsoft Copilot and Agentic AI, Microsoft Power Platform.
• Knowledge of backend platform management, including cloud infrastructure (Azure), SaaS tools, and identity systems.
• Familiarity with Cloud and IT security standards and compliance requirements, such as GDPR and ISO 27001
• Knowledge of SCIM, SSO, SAML, IAM
• Knowledge of Agile and Scrum methodologies.
• Must have a solid understanding of technology, MSP, hardware, software, and project management skills.
• Proven ability to lead cross-functional teams and drive product initiatives from concept to completion.
• Ability to work independently with little direction or oversight.
• Ability to work in a high-growth and/or transformation-stage organization.
• Ability to adopt MN processes and standards.
• Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
• Strong analytical skills, with the ability to use data to drive decision-making and measure product success.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Strong organizational and time management skills. Must be able to effectively multitask and juggle simultaneous demands while remaining flexible and efficient in a fast-paced environment.

• Bachelor’s degree in computer science, information technology, business, or a related field; and
• 7+ years of experience in IT leadership, system administration, and/or enterprise technology roles; or an equivalent combination of education and experience.
• Strong understanding of Microsoft enterprise stack (Azure, M365, Intune, SharePoint, Power Platform).
• Experience managing MSPs or outsourced IT providers.
• Familiarity with AI tools (e.g., Microsoft Copilot), automation platforms, and data systems.
• Strategic mindset with the ability to translate business needs into scalable IT solutions.
• Excellent communication, vendor management, and project leadership skills.
• Certifications such as Microsoft Certified: Azure Administrator, Power Platform, or AI Fundamentals, preferred.
• Experience with enterprise architecture frameworks (e.g., TOGAF), preferred.

• Ability to work within a typical office environment; moving around from desk to conference spaces, etc., 5-days per week with core hours of 8 am – 5 pm.
• This position requires extensive use of a computer, including keyboard functions and visual acuity of 20 inches or fewer on a daily basis.
• Must be able to lift up to 10 lbs occasionally with or without accommodation.

• Periodic travel to a conference, another office location may be available but not required.

• 100% covered employee premiums for medical and dental self-coverage
• 100% employer-paid life insurance
• 100 % employer-paid long term disability insurance
• Paid medical and family leave
• Critical illness insurance
• 401(K) with generous company match, no vesting schedule, and access to professional financial advisors
• Lifestyle reimbursement account
• 20 days of PTO & 9 holidays 
• New iPhone for your personal and business use
• Free onsite parking
• Company paid events
• Complimentary snacks & beverages