Senior Human Resources Business Partner

Human ResourcesHybrid Remote, Overland Park, Kansas


Description

At MMGY Global, we believe nothing shapes your view of the world like travel. So, every day we share our clients’ stories from a perspective that inspires people to see the world differently. Our personalized service and strategy connect media, consumers and influencers across the globe, taking people to new places and changing their views for the better. At MMGY, we inspire people to go places.

We have an immediate opening for an experienced Senior Human Resources Business Partner (Sr. HRBP) in our Overland Park, KS office.

The Role

Reporting to the VP Human Resources, the Senior HRBP serves as the primary HR partner for a designated business team, providing comprehensive support to its leaders and employees across multiple locations. This person also provides a visible, accessible HR presence in our Kansas City office, building relationships, and helping local employees connect with the appropriate HR resources.

The Senior HRBP combines trusted business partnership with hands-on responsibility across employee relations, performance management, employee development, benefits administration, and organizational change. Working closely with HR leadership, Total Rewards, and other HR partners, this person anticipates needs, independently manages complex employee matters, and delivers practical solutions that support the business and its people.

What You'll Own

  • Serves as the primary HR partner for assigned business leaders and employees, developing a strong understanding of the team’s operations, priorities, culture, and people needs.
  • Provides a visible and approachable HR presence in the Kansas City office, offering initial guidance and connecting employees with their designated HR partners or other resources as appropriate.
  • Advises leaders on employee matters, providing clear recommendations and balancing business needs, employee experience, and consistent HR practices.
  • Manages and resolves complex employee relations issues, including conducting thorough, objective investigations and recommending appropriate next steps.
  • Provides performance management guidance, including manager coaching, employee development, disciplinary actions, and performance improvement plans.
  • Works closely with leaders and employees to strengthen working relationships, build morale, and improve engagement, productivity, and retention.
  • Provides HR policy guidance and interpretation and partners with HR leadership on issues requiring additional review or escalation.
  • Partners with leaders on workforce planning, organizational structure, succession planning, and talent development.
  • Coordinates HR support throughout the employee lifecycle, including onboarding, promotions, transfers, and departures, in partnership with Talent Acquisition and other HR colleagues.
  • Provides direct benefits administration and employee support for the assigned business team, including enrollment, qualifying life events, eligibility questions, and resolution of coverage or deduction discrepancies. 
  • Supports annual open enrollment in partnership with Total Rewards, including employee communications, enrollment assistance, vendor coordination, and issue resolution.
  • Serves as a primary benefits contact for assigned employees and coordinates with brokers, vendors, and internal partners to resolve questions and administrative issues.
  • Coordinates leave of absence administration and accommodation processes, working with employees, managers, vendors, and HR partners.
  • Supports benefits and retirement plan transitions, including employee communications, enrollment and plan documentation, vendor coordination, and follow-up on outstanding issues.
  • Coordinates with Total Rewards, brokers, and plan administrators to support required benefits reporting, testing, filings, and audits.
  • Supports acquisition integration and other organizational changes for the assigned business team, helping leaders and employees navigate changes to policies, processes, systems, and benefits.
  • Uses workforce data, employee feedback, and HR trends to identify concerns, recommend improvements, and inform people decisions.
  • Maintains knowledge of employment requirements affecting assigned employee populations and partners with HR leadership and legal counsel as appropriate.
  • Leads or contributes to HR projects and process improvements and performs other duties as assigned.

What You Bring

  • Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent work experience.
  • Seven or more years of progressive HR experience, including substantial experience supporting leaders and employees as an HR Business Partner or in a comparable role.
  • Demonstrated ability to independently manage complex employee relations matters, conduct investigations, and advise leaders on sensitive employee decisions.
  • Hands-on experience administering employee benefits programs, including health and welfare benefits, open enrollment, vendor coordination, and employee issue resolution.
  • Experience supporting leave administration and familiarity with retirement plan administration and related compliance processes.
  • Experience supporting employees and leaders across multiple U.S. locations and states, with an understanding of differing state employment requirements and the ability to provide consistent, responsive HR support across geographically dispersed teams.
  • International HR experience is a plus but not required.
  • Working knowledge of multiple HR disciplines, including employee relations, performance management, compensation practices, employee development, and workforce planning.
  • Ability to translate business priorities into practical HR solutions while managing day-to-day employee and administrative needs.
  • Experience supporting organizational change; acquisition integration experience preferred.
  • Strong relationship-building skills and the ability to establish trust and credibility with employees, managers, and senior leaders.
  • A balanced, fair, and thoughtful approach, with the confidence to provide clear recommendations and navigate difficult conversations.
  • Excellent communication and problem-solving skills, with a responsive, service-oriented approach.
  • Strong organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced, collaborative environment.
  • Experience using HR information systems and employee and benefits data to maintain accurate records, identify discrepancies, and improve processes.
  • Demonstrated discretion, professionalism, and integrity when handling confidential employee and business information.
  • Experience using HR systems, analytics, and AI fluency to drive scale and efficiency.

The Details

Location. Overland Park, KS, on a hybrid in-office schedule.

Travel. Occasional travel to other offices (roughly 5 to 10%).

Eligibility. Must have US work authorization that does not require visa sponsorship.

 

Who Are We? We’re a travel-obsessed collective of more than 800 people across the country and around the globe. And when we say we inspire people to go places, we mean ALL people. That’s why we’re focused on nurturing a workforce that is representative of the places we visit.

MMGY Global provides a comprehensive PTO + benefits package. MMGY Global is an Equal Opportunity Employer.