Description
Application Deadline: Wednesday, November 20th
Location: Any Mercy Corps office location, with flexibility to work or be available during UK time or US Eastern (EST) time zones – Remote work option available.
Position Status: Full-time, Regular, Exempt
Salary:
US Starting Salary for this role will be USD $64,000 - $76,000 commensurate on experience.
Based on local benchmark for candidates outside the United States.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Team
The People Experience Center of Excellence (COE), within the People Team, supports a positive and meaningful experience for each team member, in alignment with Mercy Corps’ mission and strategic priorities. Our objective is to attract, develop, and retain exceptional talent by creating inclusive and supportive processes that foster belonging, growth, and recognition.
The Position
As an Advisor for Talent Acquisition, you will be integral in improving recruitment processes, systems, and analytics within the People Experience COE. This role will focus on enhancing the efficiency, consistency, and compliance of recruitment practices across Mercy Corps globally. You will work closely with global and regional teams to implement scalable, business-appropriate processes, ensuring they are agile to meet the needs of local labor laws and organizational goals. Additionally, you will drive the development of accurate, relevant talent analytics that inform strategic decision-making.
Project Management for Talent Initiatives
Lead Talent Acquisition initiatives focused on process improvement, system efficiency, and data-driven practices.
Ensure all recruitment processes are compliant with privacy and data protection standards in all regions.
Manage and update the Hiring Hub SharePoint site, maintaining it as a globally accessible resource.
Collaborate with regional and global stakeholders to align talent initiatives with broader organizational goals.
Track, monitor, and report on the progress and impact of recruitment projects, optimizing processes where needed.
Talent Analytics & Reporting
Partner with the People Systems & Analytics team to report on Organizational Performance Indicators (OPIs) related to recruitment.
Act as a key partner with the Evidence and Learning team, bridging talent analytics with organizational indicators for comprehensive insights.
Develop and manage global talent analytics initiatives to evaluate recruitment effectiveness and support data-driven improvements.
Provide advisory support to global and country TA teams on analytics and reporting needs, troubleshooting and guiding data use for decision-making.
Continuous Improvement
Gather feedback across regions to identify trends, areas for improvement, and opportunities to streamline recruitment processes.
Serve as the primary contact for talent systems, working with People Systems & Analytics and IT to resolve issues and optimize system use.
Proactively recommend and implement improvements to ensure consistent, efficient, and compliant recruitment practices across all regions.
Lead the development and update of documentation and policies related to recruitment processes, ensuring resources are inclusive, equitable, and aligned with Mercy Corps' values.
Inclusion and Values Integration:
Safeguarding Responsibilities:
Actively incorporate safeguarding into recruitment processes, identifying and mitigating risks.
Uphold Mercy Corps’ values by respecting the dignity and well-being of team members and participants.
Foster open communication within the team and promote the use of reporting mechanisms for any concerns.
Supervisory Responsibility
The Advisor for Talent Acquisition has no supervisory responsibilities.
Accountability
Reports Directly To: People Experience Manager, Talent Acquisition
Works Directly With: Multiple team members across People Experience COE, Regional Talent Acquisition Managers, HRDs, HRBPs, Country Teams, and global stakeholders.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
4+ years of experience in talent management or HR, with a strong background in project management and cross-departmental initiatives.
Bachelor’s degree in human resources, business administration, social sciences, or equivalent professional experience.
Demonstrated ability to manage recruitment processes in a high-volume, complex, and multicultural global environment.
Strong organizational and time-management skills, with the ability to adapt to changing priorities based on organizational needs.
Proficiency in communication, influence, and problem-solving across diverse cultures and geographical distances with cultural sensitivity.
Proficiency in SharePoint, MS Office, Applicant Tracking Systems, and project management tools is a plus.
Effective problem-solving skills to identify and resolve process inefficiencies, recommending improvements tailored to regional nuances.
Proficiency in English (spoken, written, and reading) is required. Fluency in an additional language, such as French, Spanish, or Arabic, is a plus.
Success Factors
At Mercy Corps, we value team members who embrace curiosity, act with integrity, and foster an environment of inclusion and collaboration. Our successful team members work effectively in evolving and dynamic environments, prioritize clear communication, and build collaborative relationships across departments. They interact with all global team members with an inclusive approach and excel at multitasking, meeting deadlines, and processing information to support our changing program activities.
Living Conditions / Environmental Conditions
This position is open to any Mercy Corps office location, with flexibility to work or be available during UK or US Eastern (EST) time zones. The role allows for remote work and may require up to 10% travel annually.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a business trip to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps's policies, procedures, and values at all times and in all in-country venues.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]).
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.
