Clinic Support Specialist, Oncology, FT Days
Description
Schedule: Monday-Friday 8:30am to 5:00pm
This role is ideal for an individual with experience in the following areas: insurance eligibility/verifications/denials and compassion while working with cancer patients.
Something special starts here.
You can’t define it, but you know it when you see it: the difference between an average life and the good life. When your cup is full – with joy, purpose and lifelong health – it shows. At LMH Health, we are all about healthy people, healthy communities and healthy futures, and that makes us your destination for an exceptional career. From flexible, work-life harmony to competitive pay and great advancement potential, find everything you’re looking for at LMH Health.
You'll find everything you’re looking for at LMH Health:
- Join a team that cares about the community
- Tuition reimbursement to support continuing education
- Professional development and recognition
- Excellent benefits
We’re looking for you.
We are looking for a high-energy, driven, Clinic Support Specialist to join our team! The Clinic Support Specialist registers patients into the clinic, schedules appointments, collects and processes co-pays and past due balances, greets patients, assists with insurance and billing functions, handles telephone calls, and handles the routine administrative assistant functions with the supervision of the Director.
Responsibilities
- Responsible for accurate encounter registration including data entry of demographic, insurance, and scheduling for the clinic patient.
- Initially greets patients and visitors in a prompt, courteous and helpful manner as they arrive for check in for their appointment.
- Educates the staff and physicians in the process of scheduling and use of computer systems.
- Schedules patients for appointments over the phone, in person and electronically.
- Manages multiple responsibilities at a time including patient inquiries, correspondence, data entry, medical record compliance, stocks forms, and other office support functions.
- Confirm eligibility from insurance companies via websites.
- Demonstrate proficient use of computer software, telephone system and general office equipment.
- Supports organizational efforts towards regulatory mandates.
- Other duties as assigned.
Qualifications
Required:
- High school diploma or equivalent degree – may consider years of working experience in lieu of degree.
Preferred:
- One year experience.
- Some college with emphasis on business or healthcare.
- Familiarity with medical terminology.
Our Cultural Beliefs
Patient First. We consider the patient first in everything we do.
Better Together. We actively strive to be a diverse LMH Health team that works together to achieve excellence.
Listen/Speak Up. We embrace a diverse culture of open, respectful, well-intended communication where we listen, share, and value ideas to create equitable solutions.
Innovate! We actively explore new ideas and approach change with agility and an open mind.
Own It/Solve It. We hold ourselves accountable for our actions and we collaborate for solutions.
In Joy. We create a workplace that is both fun and meaningful.