Performance Improvement Specialist (Lean Six Sigma Specialist)

Professional Lawrence, Kansas


Description

I. JOB SUMMARY
This position has primary responsibility for facilitating breakthrough improvements in key processes that support high-quality patient care, strategic initiative, and cost savings throughout all facets of the organization. Functions as an internal performance improvement expert who assists associates in solving difficult problems and validating the results.

The position is responsible for continuous collaborative learning, including (but not limited to): identifying and supporting performance improvement projects and activities throughout the organization through education, planning and project oversight.
 
II. ESSENTIAL JOB RESPONSIBILITIES

  1. Leads and facilitates process improvement teams through Lean Six Sigma methodology and tools. The focus will be on quality, safety, cost, outcomes and organizational improvement.
  2. Identifies, performs or manages tasks related to defining and measuring problems and undesired outcomes/metrics in large complex operations. This includes voice of the customer, data collection, value stream and process mapping current state, stakeholder assessment, and other Lean Six Sigma activities.
  3. Leads performance and management of actions related to developing the future state goals. Conducts analysis of the gap between current state and future state by utilizing advanced data and statistical analysis techniques, and Lean Six Sigma methods for assessing root causes and variance.
  4. Applies multiple performance improvement methodologies and tools to projects as needed (such as, but not limited to Lean, Six Sigma, statistical process control, DMAIC, FMEA, RCA, process mapping, cause and effect diagrams).
  5. Effectively creates a culture of accountability, communication, problem-solving and resource-effective decision making.
  6. Actively engages and promotes a culture of quality, safety, high-reliability, patient and staff engagement, and performance excellence.
  7. Performs other duties as needed or assigned.
III. JOB QUALIFICATIONS
Required:        
  • Bachelor’s degree
  • Minimum 3 years of clinical experience or equivalent experience in nursing, public health, health administration, or health related field
  • Strong computer skills (Excel, Word)
  • Yellow Belt in Lean Six Sigma or willingness to obtain certification within 12 months of hire date.
  • Green Belt in Lean Six Sigma or willingness to obtain certification within 24 months of hire date.
  • Demonstrated professional communication: verbal and written. Able to speak and facilitate team activity in front of groups in a professional manner.  Presents information to diverse audiences with clarity and impact. Adjusts approach to match the audience and situation.  Possesses expert leadership skills and maturity in managing difficult situations and conducting crucial conversations.
Preferred:
  • Master’s degree
  • Current applicable licensure (ex. RN, med tech, etc.)
  • Experience in process improvement
  • Black Belt in Lean Six Sigma
  • Detail oriented and organized approach to problem solving and PI initiatives.
  • Advanced knowledge of computer spreadsheets and databases (including Microsoft Excel, Word and preferably Access).
  • Basic knowledge of statistics and statistical methods of analysis.
  • Good organizational skills; ability to prioritize, use good time management and adhere to deadlines as directed.
  • Strong and collaborative team player; works well in a continuous learning environment.
IV. BEHAVIORAL EXPECTATIONS (common to all positions)       
  • Patient 1st – We consider the patient first in everything we do.
  • Better Together – We are part of the LMH team that works together to achieve excellence.
  • Speak Up – We embrace a transparent culture of open, respectful communication where ideas are valued and solutions are created.
  • Innovate! – We actively explore new ideas and approach change with agility and an open mind.
  • Own It/Solve It – We hold ourselves accountable for our actions and we collaborate for solutions.
  • In Joy – We create a workplace that is both fun and meaningful.
At LMH Health we value inclusion and diversity. We are an equal opportunity employer and encourage all to apply.  Employment is decided on the basis of experience and qualifications that meet the business need.
IV. BEHAVIORAL EXPECTATIONS (common to all positions)       
  • Patient 1st – We consider the patient first in everything we do.
  • Better Together – We are part of the LMH team that works together to achieve excellence.
  • Speak Up – We embrace a transparent culture of open, respectful communication where ideas are valued and solutions are created.
  • Innovate! – We actively explore new ideas and approach change with agility and an open mind.
  • Own It/Solve It – We hold ourselves accountable for our actions and we collaborate for solutions.
  • In Joy – We create a workplace that is both fun and meaningful.
At LMH Health we value inclusion and diversity. We are an equal opportunity employer and encourage all to apply.  Employment is decided on the basis of experience and qualifications that meet the business need.