Admissions Representative, FT Days
Description
Schedule: Monday-Friday 5:30am to 2:00pm
Something special starts here.
You can’t define it, but you know it when you see it: the difference between an average life and the good life. When your cup is full – with joy, purpose and lifelong health – it shows. At LMH Health, we are all about healthy people, healthy communities and healthy futures, and that makes us your destination for an exceptional career. From flexible, work-life harmony to competitive pay and great advancement potential, find everything you’re looking for at LMH Health.
You'll find everything you’re looking for at LMH Health:
· Join a team that cares about the community
· Tuition reimbursement to support continuing education
· Professional development and recognition
· Excellent benefits
We’re looking for you.
We are looking detail-oriented and patient-focused Admissions Representatives to join our team! This position will be responsible for the introduction to an exceptional patient experience through excellent customer service.
Responsibilities
- Engages patients throughout the interaction to create a welcoming and confident patient experience.
- Confidentially collects patient demographic and insurance information accurately and documents into computer systems.
- Accurately completes all registration forms and ensures patient understanding of conditions of admission.
- Effectively communicates and educates patients on their rights and responsibilities and available access through the patient portal.
- Coordinates all hospital admission types: inpatient, outpatient, emergency and pre-admits.
- Maintains departmental expectations for POS collections, accuracy, wait times and other customer service measures.
- Comply with laws and regulations in maintaining patient information and confidentiality.
- Assumes other duties deemed necessary for exceptional patient interactions and customer service.
Qualifications
Preferred:
- 1 year prior related work experience.
Our Cultural Beliefs
Patient First. We consider the patient first in everything we do.
Better Together. We actively strive to be a diverse LMH Health team that works together to achieve excellence.
Listen/Speak Up. We embrace a diverse culture of open, respectful, well-intended communication where we listen, share, and value ideas to create equitable solutions.
Innovate! We actively explore new ideas and approach change with agility and an open mind.
Own It/Solve It. We hold ourselves accountable for our actions and we collaborate for solutions.
In Joy. We create a workplace that is both fun and meaningful.
At LMH Health, we value inclusion and diversity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.