Product Manager II, Experts

Product United States


About LegalZoom

We're here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts.

As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further.

With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions.


Since March 2020, our Zoomers have worked remotely and reported an overall better work-life balance with more time for family and personal wellness.

At the end of 2021, LegalZoom made the official commitment to being a remote-first company. Remote-first means that there is no expectation that Zoomers come into an office for a fixed number of days outside of those employees identified as essential onsite workers. While we remain a remote-first culture, our local offices have evolved as collaboration spaces for Zoomers to meet and engage in person.

This position will be Remote.


We’re in an exciting period of growth and seeking a talented and passionate individual who shares our vision for helping fuel the success of small businesses as they use our suite of expert offerings (LZ Tax and our Business Advisory Plans). This role is for a creative individual who wants to help shape and build out the suite of expert collaboration capabilities that help our customers and experts (Accountants and Attorneys) effortlessly work together. We are looking for someone who has a ruthless attention to detail, a willingness to collaborate within a team environment, and enjoys the reality of ambiguity that comes with being a product manager.

You will

 Work closely with customers and LegalZoom experts to deeply understand their collaboration preferences and needs.

 Collaborate with design, engineering, operations, marketing, and analytics partners to translate these into experiences the team will deliver. You will lead the end-to-end success of these projects from discovery to launch.

  Identify new opportunities to improve these experiences through a combination of quantitative analysis, qualitative research, and studying industry standard methodologies.

  Prioritize the set of product initiatives you and the team will deliver while delivering for near-term deliverables and longer-term investments in technology platforms, all with a platform mindset

You have

Minimum of 3+ years of product management experience; a combination of consumer-facing and expert-facing preferred

 Experience in navigating product scale challenges in a high growth environment inclusive of creating experiences that are shared across multiple customer personas

Data-driven mindset with proven experience utilizing metrics & insights as tools for informed decision-making

Fluent with software development practices and experience working closely with design and engineering teams during the full product lifecycle, including research, planning, implementation, launch, and post-launch learning

Compelling storytelling and communication skills with the ability to adapt your style as you work with others up, down, and alongside you in the organization

Have a learn fast, fail fast mindset, eager to change the status quo


LegalZoom is a remote-first company and the national range for this role is ($80,400- $172,200). Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.

        Medical, Dental, Vision Insurance

        401k, With Matching Contributions

        Paid Time Off

        Health Savings Account (HSA)

        Flexible Spending Account (FSA)

        Short-Term/Long-Term Disability Insurance

        Plus other wellness benefits to include:


        Mental Health

        One Medical

        Wellness reimbursement of up to $250


For onsite roles or roles that require periodic onsite visits, LegalZoom requires all employees to be fully vaccinated for COVID-19 before starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. LegalZoom will require proof of vaccination before a successful applicant’s first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not LegalZoom undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.


Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment.  LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.