Senior Product Manager
Description
About LegalZoom
As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further.
At LegalZoom.com, Inc. we have transformed the legal industry with the launch of our cloud-based services and groundbreaking technology. Millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts. We're here to make legal help accessible to all.
With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions.
Remote-first
Since March 2020, our Zoomers have worked remotely and reported an overall better work-life balance with more time for family and personal wellness.
At the end of 2021, LegalZoom made the official commitment to being a remote-first company. Remote-first means that there is no expectation that Zoomers come into an office for a fixed number of days outside of those employees identified as essential onsite workers. While we remain a remote-first culture, our local offices have evolved as collaboration spaces for Zoomers to meet and engage in person.
Overview
Are you a Product leader who is customer obsessed and passionate about scaling a high growth business? Then this could be the opportunity for you.
We are looking for a Senior Product Manager to lead an US SMB focussed product. In this role, you will own the vision, strategy and execution of how we support both business and personal products at LegalZoom (from data collection to validation, filing to document generation, e-signing to physical mailings, collaboration to storage). Collect and leverage business customer data to up/cross-sell other LegalZoom products ranging from business formation to tax and attorney assistance. You’ll sweat the details, work side by side with the team, and lead with a high say/do ratio.
This is a strategic role with an opportunity to make a big impact in the lives of our customers and drive huge business impact.
You will
- Define the product vision, strategy and roadmap for our Business Profile product
- Be intimately connected to our customers and be champion customers
- Learn fast, fail fast mindset – move with speed levering lean methodology practices
- Inspire and lead cross-functional teams using data to tell stories
- Leverage data and insights to drive e2e customer experience
- Work with product marketing, design, engineering, data etc. to successfully deliver products to market
You have
- Bachelor’s degree; MBA preferred
- 5+ years of tech industry product management experience; big data & subscriptions
- Proven track record of building and delivering successful products
- Data-driven mindset with proven experience utilizing metrics & insights as tools for informed decision-making
- Results-driven leader who is fearless about execution, can champion a vision and roadmap, and is not afraid to dig into the details with the front-line team
- Ability to leverage strong problem-solving and analytical skills to transform challenging user experience, business, and technology problems into actionable paths
- Proven track record of developing cross-functional partnerships across the organization