Sr. Manager, Internal Communications

Marketing United States Austin, Texas Mountain View, California Glendale, California Los Angeles, California


​​About LegalZoom

We're here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts.

As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further.

With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions.


Since March 2020, our Zoomers have worked remotely and reported an overall better work-life balance with more time for family and personal wellness.

At the end of 2021, LegalZoom made the official commitment to being a remote-first company. Remote-first means that there is no expectation that Zoomers come into an office for a fixed number of days outside of those employees identified as essential onsite workers. While we remain a remote-first culture, our local offices have evolved as collaboration spaces for Zoomers to meet and engage in person.

This position will be SF Bay Area, LA Metro, or Austin Metro office location/s).


We are seeking an experienced and innovative Internal Communications Senior Manager to keep employees informed, engaged, and connected across our company, and to evolve our internal programs as we grow.


You will


        Lead LegalZoom’s internal communications efforts, building trust and alignment on company culture, values, vision, and our business goals

        Work closely with LegalZoom’s CEO, Chief People Officer, Chief Marketing Officer, and other senior leaders to set top-level internal communications objectives that foster engagement across the company and keep employees up-to-date on important company milestones

        Define success metrics and regularly measure progress against goals

        Support the People team with internal comms plans for HR programs and policies, including compensation, benefits, diversity and inclusion, internal mobility, etc.

        Partner with C-suite executives across Product, Finance, Marketing, etc. for team-specific needs, from employee experience campaigns to crisis communications

        Develop the internal comms channel strategy for a large, remote workforce, in partnership with HR, IT, and other internal stakeholders

        Produce creative, original content for a variety of platforms to educate and entertain employees worldwide


You have

        10+ years of experience leading internal communications work in a large, distributed organization

        Expertise in change management and navigating complicated structural and cultural challenges

        Excellent writing and editing skills and an ability to communicate creatively and succinctly

        A track record of building consensus across teams and generating the support of leadership on critical company initiatives and cross-functional projects

        A history of engaging internal audiences through a variety of media, including video production, editorial and design, events, etc.

        Experience planning, prioritizing, and executing many simultaneous projects and activities

        Passion for entrepreneurship and helping small businesses


LegalZoom is a remote-first company and the national range for this role is $104,600 to $135,650. Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.

  Medical, Dental, Vision Insurance

  401k, With Matching Contributions

  Paid Time Off

  Health Savings Account (HSA)

  Flexible Spending Account (FSA)

  Short-Term/Long-Term Disability Insurance

  Plus other wellness benefits to include:


  Mental Health

  One Medical

  Fringe lifestyle benefits up to $250


Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment.  LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.