Head of Communications

Marketing Los Angeles, California


Description

​​About LegalZoom

LegalZoom has been providing accessible and affordable online legal services for over 20 years. Since 2001, we’ve helped millions of customers launch, run, and grow their businesses, secure their intellectual property, and protect their loved ones with estate planning documents.

As the industry leader in business formations, innovation remains at the center of all we do. LegalZoom employees are creative thinkers and problem-solvers who thrive on collaboration and embrace diversity, equity, and inclusion. Together, we’re working to make a positive impact on the world.

​​Where we work
In an effort to foster a better work-life balance, LegalZoom is committed to a remote-first work environment. Our Austin, Beaverton, Frisco, LA Metro, and SF Bay Area offices allow our Zoomers to collaborate with teammates and offer special onsite events, lunches, and more.

This position is a remote position based in LA.

Overview

 

We are seeking an experienced and innovative Head of Communications, a highly visible and cross-functional role in the LegalZoom Marketing organization, to build a world-class team and develop a communications strategy that establishes LegalZoom as a champion of, and authority on small businesses, elevating the stories of the millions of entrepreneurs who use LegalZoom

 

 

You will

   Lead LegalZoom’s communications team, scaling the company’s corporate, product, and internal communications functions

   Work closely with LegalZoom’s CEO and senior executives across Marketing, Product, People, and other teams to set our communications objectives, define and shape the company’s core narratives, and tell stories that advance top-level company goals

    Work with media to drive mainstream awareness of important business and product milestones, our mission and brand, small business success stories, and other work that advances our reputation among key audiences in business, technology, etc.

   Develop internal communications plans and strategies that build trust and alignment on company culture, values, vision, and LegalZoom’s business goals

   Manage our quarterly earnings process in partnership with our investor relations and finance teams

   Build the overall external platform strategy that utilizes our data and our leadership team, elevating LegalZoom as a key, authoritative voice on topics related to entrepreneurship and small businesses

   Partner with Marketing on creation and promotion of initiatives that bring to life our brand promise and advance our platform

   Other duties as assigned

   Occasional travel may be required as needed

 

You have

   15+ years of experience, predominantly in leading in-house communications teams

   Expertise in (1) earned media and program strategy, as well as the expanding nature of communications work – from thought leadership to social media, paid placements, and other brand visibility programs; (2) supporting C-suite executives’ internal communications needs at a scaled company

   A track record of building consensus across teams and generating the support of leadership on critical company initiatives and cross-functional projects

   Proven experience working with media, with longstanding, productive relationships with national business, technology, consumer, local, and vertical press

   Curiosity and a command of data and how it can be used to uncover insights that advance company narratives

   Excellent writing and editing skills and an ability to communicate creatively and succinctly

   Passion for entrepreneurship and helping small businesses

   Remote employees should confirm that the internet service available has adequate bandwidth to support all work processes.

 

LegalZoom is a remote-first company and the national range for this role is $175,500 - $227,500. Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.

  Medical, Dental, Vision Insurance

  401k, With Matching Contributions

  Paid Time Off

  Health Savings Account (HSA)

  Flexible Spending Account (FSA)

  Short-Term/Long-Term Disability Insurance

  Plus other wellness benefits to include:

  Fertility

  Mental Health

  One Medical

  Fringe lifestyle benefits up to $250

 

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment.  LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.

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