We believe that great healthcare is an essential safeguard of human dignity.

At Laborie, we know the work we do matters – it’s what fuels our motivation and contributes to our success. If you’re ready to make a positive impact in the lives of patients across the globe, we’d like to meet you.

We support and empower our employees to grow their careers in an environment that encourages a sense of belonging and a connection to doing good. We’re not afraid to roll up our sleeves to make our goals a reality and work together to solve for our customers. We reward and recognize our employees based on our values of Aspire to Greatness, Respect All, Own It, Working Together, Persist with Passion.

Who We’re Looking For:

About the Role:

• Monitor and manage customer accounts to ensure timely collections and resolve overdue balances.
• Communicate with customers via phone and email to resolve collection issues professionally and efficiently.
• Facilitate payment arrangements and negotiate terms as needed.
• Investigate and resolve billing discrepancies, disputes, and deductions in a timely manner.
• Collaborate with internal teams, including sales and finance, to address customer account concerns.
• Maintain accurate up to date client information.

Minimum Qualifications:

• 2+ years of experience in credit and collections, accounts receivable, or a related financial field
• Understanding of accounts receivable fundamentals and accounting software (SAP a plus) and MS Office Suite, particularly Excel.
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent work experience).
• Excellent communication and interpersonal skills for working with internal teams and external customers.
• Ability to work independently and as part of a team.
• Clear verbal and written communication skills.
• Exceptional attention to detail with high degree of accuracy.
• Strong analytical and problem-solving skills are crucial. 

Preferred Qualifications:

• Bachelor’s degree in finance related field is desirable.
• CCE designation (Certified Credit Executive) is preferred.

• This is an hourly support level role in a collaborative, team-oriented environment.
• Hybrid role - one day per week is required on-site, with four days available for remote work. Looking for local applicants only.
• Ideal work schedule is 9:00 AM to 6:00 PM, with flexibility to support West Coast hours.

Why Laborie:

Our Mission every day is to operate as a world-class specialist medical company making and advancing technologies that preserve and restore human dignity. We do that today by helping people with pelvic and gastrointestinal conditions live normal lives, and by helping mothers and babies have safe deliveries.

• Paid time off and paid volunteer time
• Medical, Dental, Vision and Flexible Spending Account
• Health Savings Account with Company Funded Contributions
• 401k Retirement Plan with Company Match
• Parental Leave and Adoption Services
• Health and Wellness Programs and Events

Laborie provides equal employment opportunities and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law. Laborie is committed to providing access and reasonable accommodation in our services, activities, education, and employment for individuals with disabilities.