Harm Reduction Mobile Specialist

Administrative Framingham, Massachusetts


Who We Are Looking For: 

Are you the Mobile Health Van Specialist we have been looking for? In this position you will be able to convey your passion for helping others by working with people in the community!

JRI’s Program RISE is a multi-service program serving the Metrowest area. RISE offers free confidential HIV counseling, testing and referrals, STI and Hepatitis testing, HIV Case Management, Housing Search & Advocacy, Peer Support Services, LGBT services, Overdose Prevention and Education, Needle Exchange, community education programs on HIV, STIs, viral Hepatitis, harm reduction, and LGBTQ cultural competency. 

Salary: $45,000 per year

What You’ll Do:

  • Drive the Mobile Health Van (MHV) to and from designated areas, complying with all motor vehicle codes and regulations. Ensure consistent maintenance of the MHV vehicle by providing minor mechanical, preventive maintenance functions, including oil change, tune up, tire rotation, and inspection.
  • Ensure weekly safety inspection is carried out for the MHV including checking fluid levels, tire pressure, general condition of the vehicle, lights, indicators, and seat belts.
  • Provide administrative assistance to the Mobile Clinic Staff in scheduling, registering and managing participants.
  • Providing cleaning services of vehicle as directed using OSHA and COVID Policies and Procedures. Report minor mechanical preventive maintenance needs to Program Director of Quality Assurance. Must follow and adhere to the Massachusetts Department of Transportation’s guide.
  • Assist in participant intake (creates participant account, inputs all information/billing information into Electronic Health Record/REDCab/RiseOn app). Help in scheduling and confirming appointments.
  • Analyze problem situations, and respond appropriately to provide reasonable solutions. Report problem and actions to the Program Supervisor and submit incident reports within 24 hours per agency policy.
  • Respond appropriately to participants and families or significant others that are exhibiting aggressive behavior, according to agency trainings and policy (PFA/Trauma Informed Care/etc.).
  • Acts as driver and supervises use of MHV to health fairs and parades during evenings and weekends, as assigned.
  • Assist in conducting Needle/Syringe exchange according to JRI Syringe Exchange Policies and Procedures, providing clean and sterile needles to people who inject drugs.
  • Provide appropriate referrals, including assisting clients with accessing support services such as substance use treatment, homeless shelters, syringe exchange, OD prevention and Naloxone, PrEP, treatment for HIV, HCV, and STIs, and other services as needed.
  • Provide written and verbal harm reduction information on safer injection strategies, vein and abscess care, overdose prevention and HIV, STI and Hepatitis transmission to program participants and area providers. Provide appropriate referrals. Assist in naloxone distribution to active users, their allies and other service providers as needed.
  • Collaborate with community agencies and service providers to arrange the coordination and use of the Mobile Health Van.
  • Collect program and client-level data, documenting various aspects of the engagement in needle/syringe exchange, Naloxone, and testing services. Submit all required documentation to the program coordinator in a timely fashion.
  • Participate in all required quality assurance activities.
  • Perform other duties as assigned.

Why JRI?

  • Be who you are! JRI is strongly committed to providing an inclusive, diverse and welcoming environment for our employees and the people we serve.
  • We offer a $2,000 bilingual bonus to new hires who speak a second language other than English!
  • Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
  • Access to our excellent Blue Cross medical and Delta Dental benefits.
  • Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
  • Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!
  • Wellness benefits including access to employee resource groups (including multicultural affinity groups, LGBTQ+ advocacy, employee engagement groups, etc.), self-care resources, and an Employee Assistance Program.
  • Generous paid time off up to 19 days for full time employees in your first year and much more!


  • Bilingual (English/Spanish or English/Portuguese) preferred.
  • Driver must be at least 18 years old to operate a commercial motor vehicle (Mobile Health Van 27’).
  • Must have a minimum of two years of verifiable driving experience.
  • Must have 2 or fewer chargeable or preventable motor vehicle accidents within the past 5 years and only those applicants with three or fewer violations of motor vehicle laws (other than violations involving parking only) within the past five years will be considered for employment.
  • Must have a Class D diverse license or a LDLs. 
  • An individual committed to social justice mission and principles of cultural responsiveness, harm reduction, and trauma-informed care. Demonstrated cultural responsiveness and ability to work with diverse populations within Black, Latinx, LGBTQ+ cultures and cultures of people who use drugs (PWUD).
  • Knowledge of in HIV/AIDS, STI and Viral Hepatitis, or related field.
  • Experience working with diverse populations.
  • High School/GED or Bachelor’s degree in related field. Significant experience may be substituted for education.
  • Willing to learn phlebotomy to help support activities on the van (not necessary, but a plus).
  • Self-directed, motivated and flexible with the ability to work independently and as part of a team.
  • Ability to manage multiple tasks and responsibilities.

JRI is strongly committed to providing an inclusive, diverse and welcoming environment for our employees and the people we serve. Persons from diverse backgrounds including women, communities of color, the LGBTQ community and people with disabilities are encouraged to apply. JRI is an equal opportunity employer.