Busser- Penner-Ash (Seasonal)

Direct To Consumer (DTC) Newberg, Oregon


Position at Jackson Family Wines

Imagine going to work every day in a place with incredible views of the Willamette Valley and the summit of Mt. Hood in the distance. Where you know your customers’ names, and they know yours. And where the fireplace is aglow when the weather beckons. We’re looking for a Seasonal Estate Host to come join our dynamic Penner-Ash Wine Cellars team at our bucolic hill estate. You will be working with people who sweat the details but also know how to relax and let loose when the time is right. At the end of the day, when you’re enjoying a glass of wine in one our Adirondack chairs and gazing upon the valley—well, you won’t miss the office.
SUMMARY: Clears and resets tables and bars in a speedy professional and effective manner as guests leave.  Also responsible for the grooming of the entire establishment and its perimeters, as well as supporting servers and service staff with water refills and clearing tables.  The Busser/Barback is also responsible for polishing and restocking glassware and silverware at service stations.
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
  • Obtain service area assignments at the beginning of each shift
  • Clear tables after guests leave.  Take glass/tableware to kitchen and place silverware, dishes, glassware, etc. in appropriate areas for washing.
  • Between seatings promptly clean table tops, chairs and banquette.  Check floor and clean as required.  Reset and arrange tabletops.
  • Inspect restrooms every 30 minutes and clean/restock as needed.
  • Respond appropriately to guest requests, communicate guest requests to servers/manager immediately.
  • Restock merchandise and collateral materials as needed
  • Assist with pre/post shift setup/cleanup – including basic maintenance such as paint touch up, watering plants, sweeping sidewalk, etc.
  • Performs other duties as assigned by manager.
  • Previous experience in a restaurant setting preferred.
  • Strong organizational skills; ability to manage priorities and workflow
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Excellent customer service skills
  • Good judgment with the ability to make timely and sound decisions
  • Creative, flexible, and innovative team player
  • Bilingual skills preferred, but not required.
  • Professional appearance and demeanor
  • Ability to effectively communicate with people at all levels and from various backgrounds.
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Possess a flexible schedule and able to work evenings & weekends
While performing the duties of this job, the employee is frequently required to do the following:
  • Stand and walk for long periods of time.
  • Lift and move up to 30 pounds.
  • Understand and respond to a diverse population.
  • Coordinate multiple tasks simultaneously
Wage Transparency:   
The targeted base pay for this role is $18.00 per hour. Compensation will be determined by candidate experience, skills, and location.    

At Jackson Family Wines, we respect, celebrate, and take pride in each other’s differences. Together we nurture a culture that embraces fairness, acceptance and belonging. We believe that diversity, equity, and inclusion drive our best innovation, enrich our employees, and connect us to our customers and global community. We aspire to evolve in our commitment for a better future and one that is rooted for good.