IT Engineer - Audio/Visual
Description
iSoftStone, Inc. is seeking an IT Engineer – Audio/Visual to join our Team in Palo Alto, CA!
(Onsite Position)
Must be bilingual in Mandarin
Audio/Visual (A/V) Systems Management:
• Design, implement, and maintain A/V solutions for conference rooms, huddle spaces, and large presentation areas.
• Troubleshoot A/V equipment issues, including projectors, video conferencing systems, microphones, speakers, and displays.
• Provide support for video conferencing platforms (Zoom, Microsoft Teams, Webex, etc.), ensuring seamless remote collaboration.
• Coordinate and assist with A/V setups for company-wide meetings, presentations, and special events.
• Maintain and update documentation for A/V setups and configurations.
• Design, implement, and maintain A/V solutions for conference rooms, huddle spaces, and large presentation areas.
• Troubleshoot A/V equipment issues, including projectors, video conferencing systems, microphones, speakers, and displays.
• Provide support for video conferencing platforms (Zoom, Microsoft Teams, Webex, etc.), ensuring seamless remote collaboration.
• Coordinate and assist with A/V setups for company-wide meetings, presentations, and special events.
• Maintain and update documentation for A/V setups and configurations.
Meeting Room Technology:
• Ensure that meeting rooms are equipped with modern, functional technology that promotes productivity, including digital signage, touch screens, and booking systems.
• Perform regular maintenance checks and proactive monitoring of meeting room equipment.
• Provide end-user training and troubleshooting support for meeting room technology.
• Manage room scheduling software and systems to ensure optimal room utilization.
• Ensure that meeting rooms are equipped with modern, functional technology that promotes productivity, including digital signage, touch screens, and booking systems.
• Perform regular maintenance checks and proactive monitoring of meeting room equipment.
• Provide end-user training and troubleshooting support for meeting room technology.
• Manage room scheduling software and systems to ensure optimal room utilization.
Badge Access Control Systems:
• Manage and maintain the office badge access control system, ensuring secure and controlled access to different office spaces.
• Monitor and troubleshoot any badge system issues, including badge creation, removal, and access level adjustments.
• Coordinate with HR and security teams to ensure up-to-date employee access records and compliance with security policies.
• Support installation and configuration of new badge readers and access control hardware as required.
• Manage and maintain the office badge access control system, ensuring secure and controlled access to different office spaces.
• Monitor and troubleshoot any badge system issues, including badge creation, removal, and access level adjustments.
• Coordinate with HR and security teams to ensure up-to-date employee access records and compliance with security policies.
• Support installation and configuration of new badge readers and access control hardware as required.
Networking and Connectivity:
• Work closely with the IT team to ensure strong, reliable, and secure network connectivity across office locations.
• Troubleshoot and resolve network connectivity issues related to workstations, meeting rooms, and common areas.
• Assist with network hardware installations, such as switches, routers, access points, and cabling.
• Support remote users with VPN, remote desktop, and other connectivity solutions.
• General IT & Facilities Support:
• Collaborate with IT and facilities teams to manage workplace technology upgrades, ensuring minimal disruption to daily operations.
• Act as a point of contact for employees experiencing workplace-related technical issues and provide fast, effective solutions.
• Assist with hardware inventory management, ensuring meeting rooms and workplace systems are well-equipped.
• Document workplace technology processes and procedures and provide training to employees as needed.
• Work closely with the IT team to ensure strong, reliable, and secure network connectivity across office locations.
• Troubleshoot and resolve network connectivity issues related to workstations, meeting rooms, and common areas.
• Assist with network hardware installations, such as switches, routers, access points, and cabling.
• Support remote users with VPN, remote desktop, and other connectivity solutions.
• General IT & Facilities Support:
• Collaborate with IT and facilities teams to manage workplace technology upgrades, ensuring minimal disruption to daily operations.
• Act as a point of contact for employees experiencing workplace-related technical issues and provide fast, effective solutions.
• Assist with hardware inventory management, ensuring meeting rooms and workplace systems are well-equipped.
• Document workplace technology processes and procedures and provide training to employees as needed.
Primary Location Pay Range: $80,000 – 105,000
Benefits:
1099/Contractors: No benefits
Temp salaried employee benefits, if scheduled to work at least 30 hours per week: medical, dental, vision, 401k, holidays.
Regular full-time hourly and salaried employee benefits (if scheduled to work at least 30 hours per week): medical, dental, vision, 401k, long term disability, life insurance, holidays, PTO, floating holidays.
1099/Contractors: No benefits
Temp salaried employee benefits, if scheduled to work at least 30 hours per week: medical, dental, vision, 401k, holidays.
Regular full-time hourly and salaried employee benefits (if scheduled to work at least 30 hours per week): medical, dental, vision, 401k, long term disability, life insurance, holidays, PTO, floating holidays.
iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.
iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.