Human Resources Generalist

People Team Plano, Texas


iSoftStone, Inc. is seeking a HR Generalist to join our Team in Plano, Texas!

Part-Time (Preferred) OR Full-Time

Must be located in or around Plano, Texas




Come join our dynamic growing IT consulting and service company as an integral part of the HR/PR/Admin Team. We are looking for someone who has expertise in the full scope of Human Resources, and can work independently, uses discretion and independent judgement, and is passionate about providing confidential high-level HR services and enhancing employee experiences. This role will support HR strategies, policies, and programs. The ideal candidate should be motivated by challenges and opportunities for growth, is detail oriented, maintain confidentiality, is a team player, and enjoy working in a fast-paced environment. Experience with ADP Workforce Now or equivalent HR/PR system required. The HR Generalist reports to the Director, Human Resources. This may be a hybrid position.



  • Plan, develop, implement, and administer Human Resources policies, objectives, procedures, processes, and systems.
  • Develop strong relationships with key stakeholders to effectively share best practices, collaborate, and support business initiatives through strategic partnerships. 
  • Draft, edit, and design professional companywide communications.
  • Help maintain performance review programs, compensation review, employee retention, engagement and team building programs, and employment onboarding and offboarding (termination) procedures.
  • Support with payroll processing (System changes in ADP Workforce Now and Salesforce, employee communications, and conveying information to payroll team), and train as payroll backup.
  • Manage onboarding process from offer letter to one month post hire check-in process, including background screening, new hire orientations, systems setup, and first day meeting coordination.
  • Conduct exit interviews for outgoing employees, identifying themes and areas for action or improvement.
  • Maintain current documents and compliance requirements for I9s, including OPT/CPT, H1B, and L visa work authorizations.
  • Oversee the administration of our HRIS and reporting, including monthly, quarterly, and annual reporting (for internal and compliance purposes), and personnel data integrity.
  • Help manage compliance of all federal, state, and local workplace laws and regulations.
  • Support employee engagement - company meetings, events, and initiatives that build and reinforce positive company culture and communication.
  • Support facility and administrative operations for the offices.
  • Benefits administration and point of contact for employees and benefit carriers to answer questions and quickly trouble shoot to locate issues for efficient and effective resolutions.
  • Evaluate, recommend, improve, and implement employee benefit programs including    retirement plans, unemployment, health insurance, life and disability insurance program and PTO programs to achieve cost efficiency and consistency across regions and divisions.
  • Lead employee training and development initiatives to upskill and retain talent.
  • Manage employee relations with utmost sensitivity and confidentiality and provide guidance and support to ensure consistent and fair adherence to internal policies.
  • Other duties and projects as assigned.


Additional Responsibilities:

  • Support key stakeholders in furthering business goals through strategic initiatives and planning through coaching of best practices as a trusted business partner.
  • Coach managers in areas of growth and responsibilities
  • Relationship building with department contacts to ensure strong collaboration and smooth coordination of processes within the company.



  • Bachelor’s degree in human resources or related field.
  • 3- 5 years’ experience gained through increasingly responsible positions within Human Resources with a minimum of three years’ recent experience as human resources lead of a company with multiple divisions and geographic locations, preferably in the IT service sector.
  • Experience with ADP Workforce now or expertise with an HRIS and payroll service.
  • Deep and broad knowledge of employment law, compensation, benefits and 401k, immigration, organizational planning, employee relations, and training and development.
  • Extensive experience in developing HR objectives, policies, and procedures.
  • Experience with Benefits Administration, 401(k), and leave programs including design, cost analysis, and implementation.
  • Ability to handle confidential information with discretion and protect Human Resources/Payroll information.
  • Advanced knowledge of MS Office Suite, particularly Word and Excel.  
  • Exceptional attention to details, organizational, analytical, time management and proofreading skills, ability to multitask and handle competing deadlines.
  • Strong problem-solving skills.
  • Ability to quickly pivot and must be comfortable dealing with ambiguity and last-minute changes.
  • Strong interpersonal, relationship building, and customer service skills with a variety of employees, ranging from executive to entry level.
  • Exceptional skills in reading, speaking, and written English.
  • Ability to consider problems through the wider scope of the issue than the immediate implications and consider all impacted parties and broader implications as a part of the decision-making process.
  • Must be located in or around Plano, Texas.


Preferred Qualifications:

  • SPHR or SHRM-SCP certification preferred.
  • Chinese language skills, experience with a global workforce and Accessibility are a plus.


Primary Location Pay Range: $70,000 - $85,000 per year
Regular full-time hourly and salaried employee benefits (if scheduled to work at least 30 hours per week): medical, dental, vision, 401k, long term disability, life insurance, holidays, PTO, floating holidays.



iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.


Visit us at


iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.