Strategic Account Manager
Description
Can you be comfortable being uncomfortable? Can you do 2 or 3 jobs instead of only one? Are you fine with always speaking your mind? Can you lead, execute, and stay focused despite many distractions, and do the work yourself if needed?
At JIT Truck Parts, we are a national aftermarket parts distributor that fights for the customer’s needs. We know truck parts and put the customers’ needs first to help customers keep their trucks rolling.
It takes a special kind of person to be a part of this business in transformation. We are privately owned and expect our team members to act with an owner mindset: Relentless about creating value for the customer. Dogged about finding efficiencies and eliminating waste. Standing arm and arm with the rest of the team until the job is done—and ready to do it again the next day, with a smile.
It is not easy to do things differently in this industry. But we do it—because we are passionate about improving the lives of the drivers that use our truck parts.
What will you do?
Summary
The Strategic Accounts Manager is responsible for developing and executing sales strategies directly to specific Fleet Customers on a National basis. The Strategic Manager is accountable for delivering sales volume, account share, and market share growth. This will entail inside sales to both existing and new customers.
Key Outcomes
Manage sales territory, expand the business, and develop new accounts within assigned customers and prospects. Achieve individual goals of increasing private label revenue and adding new fleet clients to the business.
Essential Duties & Responsibilities and Est. % of Time Spent on Each
- CUSTOMER - You will develop lasting relationships with customers. Provide an excellent customer purchasing experience leading to dedicated and residual business partnerships.
- PEOPLE - Have a team-oriented attitude and approach with the GVW group and customer base. People are what drives our business.
- PRODUCT - Sales: Develop and execute customer-specific sales strategies with Fleet Clients in the assigned territory.
- Market - Understand each customer’s market and communicate any competitor market developments with the leadership team.
- OPERATIONAL EXCELLENCE – Outstanding organizational, detailed focus and follow sales processes thoroughly.
Position Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Direct Sales Experience a plus
- Minimum 5 years of sales experience, preferably in commercial vehicle parts or commercial business-to-business
- History of exceeding goals
- Strong desire to win
- Passionate about customer service
- Open to coaching and feedback
- Technology proficient
- Can handle multiple tasks simultaneously, manage conflicting priorities, and complete assignments under aggressive time constraints
- Demonstrated productivity with minimal supervision. Must be results-oriented and able to move forward without complete information
- Works effectively with diverse audiences, management levels, cultures, and personalities
- Trusted consultant with excellent communication and presentation skills
- Strong drive and will to succeed
- Flexibility and ability to adjust on the fly to new demands; know when to demonstrate a sense of urgency
- Amount of travel required: 70%
Key Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Required Education, Certification, Training
To perform the job successfully, an individual should have or obtain the following education, certification, or training:
- Bachelor's degree or minimum 2 years of sales experience, preferably in commercial vehicle parts or commercial business-to-business
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
What do we offer in benefits? We offer an attractive compensation and benefits package to include salary, variable compensation, and benefits such as medical/dental/vision options, retirement/401K plans, etc.
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