Account Supervisor, Paid Social
Description
Accountabilities
- Guide planning team in your respective vertical (social, search & programmatic) in the execution of media strategies and recommendations
- Oversee all titles across your vertical from initial build through post campaign analysis
- Responsible for day-to-day maintenance of all titles within your vertical
- Manage individual tactical documents (ie. Creative Deadlines, Plan Details, Inputs Tabs)
- In depth check for accuracy and quality assurance of all documents and executions within your vertical
- React to performance of media proactively and in real time
- See red flags and identify solutions
- Manage internal timelines to meet external deadline
- Allocate adequate time for senior review and feedback
- Creation and delivery of thought pieces (POVs)
Relationships & Communication
- Attend and participate in Client/Agency meetings
- Manage and maintain relationships with external partners (ie. media vendors)
- Understand the media landscape and meet with vendors to proactively keep abreast of trends
- Support client email/phone communication as necessary and required
- Effectively communicate with leadership team (AMD and up) and direct reports to maintain efficient workflow
Team
- Collaborate with other Managers/Supervisors to build holistic strategies and plans
- Manage the day-to-day workload of performance planners and assistant
- Provide constructive feedback to planner and assistant level team members in a timely manner
- Effectively solve problems, escalating media or billing issues when necessary