Community Manager
Description
Position: Community Manager
Location: Dallas or Surrounding Areas
Compensation: Commensurate with experience. Salary plus monthly performance bonuses tied to asset success.
Location: Dallas or Surrounding Areas
Compensation: Commensurate with experience. Salary plus monthly performance bonuses tied to asset success.
About the Role
We are seeking an experienced, results-driven Community Manager who is passionate about leading teams, developing talent, and driving operational excellence. This role requires balancing the supervision of multiple departments, maintaining strong resident satisfaction, and achieving high property performance standards.
What You’ll Do
Operational Leadership & Team Development
- Oversee all day-to-day operations of an assigned multifamily community.
- Interview, hire, and train new team members as needed.
- Supervise office and maintenance employees, meeting regularly to guide, coach, and evaluate performance.
- Foster a positive, motivational, and safe work environment.
- Conduct staff performance reviews and address personnel matters proactively.
Property Performance & Resident Satisfaction
- Monitor curb appeal and ensure property appearance standards are consistently met.
- Lead rent collection efforts and ensure accurate reporting.
- Ensure timely and high-quality completion of work orders and make-ready units.
- Maintain strong occupancy levels with competitive rental rates.
- Stay engaged with resident feedback to maintain a positive living experience and a strong property reputation.
Financial & Administrative Responsibilities
- Assist in creating annual operating budgets and preparing monthly variance reports.
- Prepare, review, and monitor operational and financial reports for the Company.
- Collaborate with the Marketing team as needed to support leasing and retention goals.
Qualifications & Requirements
- Must currently reside in the Dallas region or surrounding areas, with reliable transportation and a valid driver’s license.
- Ability to work a minimum of 40 hours per week on-site (with occasional needs outside normal business hours, including weekends or holidays).
- 3+ years of experience as a Community Manager, ideally overseeing larger communities.
- Strong leadership skills with the ability to motivate and develop teams.
- Proficiency in Microsoft Office and Yardi.
- Professional appearance and adherence to company dress code.
- Ability to work independently, prioritize effectively, multitask, and demonstrate urgency.
- Flexible schedule availability.
Company Benefits
We offer competitive compensation, monthly performance bonuses, and a robust benefits package, including:
- Eligibility for a 20% rent discount
- Extensive training & professional development
- PTO, Paid Holidays, and a Floating Holiday
- Medical, Dental, Vision
- Short-Term Disability, Long-Term Disability, Life, and AD&D Insurance
- Flexible Spending Account
- Employee Assistance Program
- 401(k)
- Pet Insurance
Why You’ll Love Gaines Investment Trust
We don’t just invest in our properties—we invest in YOU. As a 100% family-owned and operated company, we offer long-term stability, a supportive work-family culture, and clear opportunities for growth. Our teams take pride in maintaining high-quality communities and fostering meaningful careers. We also provide free, ongoing training in one of our two maintenance training facilities to support employee success.
Who We Are
Gaines Investment Trust is a dynamic, family-owned real estate investment and management company established in 1966. With more than 8,000 apartment homes across multiple states, we are committed to providing exceptional living experiences and to hiring individuals who embody our philosophy of integrity, service, and excellence. We own properties we would live in ourselves and manage them with pride.
Learn more at: www.GainesInvestmentTrust.com