Description
We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the U.S.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!
What you will do:
The Inside Sales Agent ake calls as directed, update CRM software, set appointments, follow up, update spreadsheets, and complete daily reports.
- Work a scheduled 40 hour week
- Contact all incoming leads by calling, texting and identify prospective agents
- Cultivate relationships to convert inbound leads into appointments
- Conducts consultative phone interviews to detect needs with prospective agents
- Connect leads to agents when necessary
- Mastery and consistent improvement of scripts, techniques, and communication skills
- Manage contact database system throughout the life cycle of the lead cultivation process
- Update spreadsheets and call results/stats reports daily
- Attend company meetings/training/coaching sessions as directed by supervisor
- Accountability Project-Accountability calls for Agent Attraction leads, follow up, nurturing.
- Other Accountabilities as Assigned
How you will grab our attention:
- High school diploma required or equivalent years of applicable experience
- 1-2 years experience of outbound calling
- Associate's degree preferred
- 2+ years of experience with inside sales preferred
- 2+ years of experience in the real estate industry preferred
- Experience in providing excellent customer service including conflict resolution, objection handling, and problem-solving required
- Advanced Google Suite experience required
- Strong skill set of CRM systems required
- Communicates effectively with peers, superiors, customers, and vendors in written and verbal form.
- Self-motivated, disciplined and directed.
- Practices, memorizes, and internalizes scripts.
- Creates a sense of comfort and familiarity through their ability to build rapport.
- Excellent organizational and time management skills.
- Organized, systematic, and detail-oriented.
- Results-oriented and high achiever.
- Basic understanding of computers and navigating the Internet.
- Excellent organizational and time management skills.
- Career development and training focused.
- Confident telephone voice
- Highly-organized and detail-oriented
- Fluency in Spanish is a plus
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp Realty Provides:
- Work from anywhere
- Flexible Time Off
- 401k with 4% match (immediate vesting)
- Robust Medical, Dental, & Vision benefits
- Company provided equipment
- Monthly Technology Stipend
- FSA & HSA with employer contributions
- Health & Wellness incentives
- 100% Paid Parental Leave
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.