Description
We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in Houston, TX.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty – a 6x Glassdoor Best Places to Work organization!
About the team
Brokerage Operations is pushing the boundaries of possibility by breaking the mold of the traditional brokerage with a team-oriented environment, ability to work remotely and tons of opportunities for career advancement. With lots of fun, informative and motivational training and development, we are all about connecting with one another, with our agents and building the most collaborative, exciting and proactive brokerage in the world. Come join us!
What you will do:
The Contract Compliance Analyst will be responsible for the review of all contracts, addendums, notices and agreements created as a result of our representation of eXp clients and customers. The Contract Compliance Analyst will utilize eXp’s Skyslope’s system or any other future system designed for this task.
- Performs initial contract review to ensure that all documentation for the “deal” has been turned in and is ready for review by the Broker and Transaction Specialists.
- Effectively and promptly communicates with agents regarding deficiencies in documents and providing explanation and assistance.
- Audit files and work with agents to ensure missing contract documents are received in a timely manner
- Works hand-in-hand with the Managing Brokers by supporting efforts to ensure compliance.
- Manage the Transactions Brokerage email inbox
- Your job includes any EXPI entity, in your area, that may be assigned.
How you will make an impact:
- Perform designated job tasks efficiently and within the provided time frame.
- Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
- Attend virtual meetings, provide updates on progress, and actively participate in discussions.
- Adhere to company policies and guidelines, including data security and confidentiality.
- Complete assigned projects, assignments, or tasks with attention to detail and quality.
- Manage and prioritize workload effectively to meet deadlines and deliver results.
- Continuously update job knowledge by participating in training opportunities or self-directed learning.
- Collaborate with colleagues on shared documents or projects using remote collaboration tools.
- Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
- Ensure availability and responsiveness during agreed-upon working hours.
How you will grab our attention:
- Agile/Flexible attitude
- Strong attention to detail required
- Excellent customer service abilities: written and verbal communication must be superb
- Excellent critical thinking and problem solving skills
- Team player - able to complete individual tasks as well as work on a team to accomplish a goal
- Experience in the real estate industry strongly preferred
- Excellent communication skills both written and verbal
- Experience in coordinating events and group activities
- Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
- Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
- Remote Work experience required
- Dedicated home-office/work space
- Advanced Trello experience preferred
- Aptitude for using online platforms and softwares to work remotely
Education & Experience
- High school diploma or equivalent experience required; bachelor's degree preferred.
- 1+ years of contract review experience and 1+ years in the real estate industry.
- Active real estate license, preferably a Broker's license, with continuing education credits in real estate, management, and legal compliance strongly preferred.
- Demonstrated interest and experience in real estate compliance activities, including a thorough understanding of legal obligations under provincial and federal laws, as well as local MLS/Board Rules and Regulations.
- Excellent communication skills (written, verbal, and interpersonal) across all organizational levels.
- Highly collaborative, capable of working with internal partners for successful outcomes.
- Quick decision-making and problem-solving skills with good judgment.
- Maintains the highest degree of integrity and keeps real estate license in good order.
- Member of the National Association of Realtors (NAR).
What eXp Realty Provides:
- Robust Medical benefits, as well as Dental & Vision benefits
- Paid time off
- Monthly technology stipend
- Company supplied equipment; laptop, monitor, headset
- FSA plan
- 401k with a 4% match
- Stock option grant
- Fully remote environment
- Amazing company culture
- And more...
eXp Realty and its affiliated companies are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.