Middle School Office Assistant (7/15 start date)

Immediate School-Based Openings: Massachusetts Greenway Campus, East Boston, MA


Organization: Excel Academy Charter Schools 
Job Title: Office Assistant 
Campus/Location: East Boston, Excel Academy Greenway Campus (375 Bremen St, East Boston MA 02128)

Organization Overview

Excel Academy was founded in 2003 with the mission to provide a high-quality education to students in East Boston and Chelsea Massachusetts, communities that are predominantly low-income and Latinx and historically have faced significant social and educational barriers. Our success in Massachusetts is proof that the opportunity gap can be closed.  At Excel Academy Charter Schools, we believe that when a student has the support and tools to pursue a productive post-secondary pathway aligned to their personal identity and values, it can fundamentally change their life trajectory.  

Over the years, we have grown from one middle school to a network of four schools with 1,400 students in grades 5 to 12. In the fall of 2022 we will welcome a founding class of 5th graders to help us launch Excel Academy Rhode Island. By 2032, Excel Rhode Island will run 4 schools serving over 2,100 students from Providence, Central Falls, and North Providence.

We present our students with educational experiences that allow them to grow and discover their best selves so that when they leave our halls, they can successfully navigate all of the post-secondary options available to them. You can read more about the impact of the Excel Academy model.

At Excel Academy we learn from our students, families, and staff and make improvements. We have increasingly adapted to provide a holistic education that values our community as collaborators in the learning process, social-emotional support, equity for diverse learners, and fosters identity development. We prioritize an approach that is both rigorous and inclusive. Our team of passionate, intelligent, driven, and loving staff are at the core of the work we do. 

Growth Happens Here.

About the Role

Excel Academy Greenway is currently seeking a strong, Spanish-speaking Office Assistant to support the day-to-day operations of one of our four schools in the Boston Area. Our Office Assistant are the first point of contact with families, students, vendors, and community members. Office Assistants are responsible for providing exceptional customer service and resolving operational tasks and issues that might arise in a timely manner. 


Monday to Friday, 8am - 4:15pm OR 8 - 2:00pm, we are open to both full-time and part-time candidates. 

Duties & Responsibilities

Support the front lobby and main office of the school

  • Ensure that the lobby and main office reflect a professional, tidy appearance
  • Greet visitors and maintain visitor log, when on campus
  • Sort and distribute staff mail
  • Maintain a stock of office supplies

Provide administrative and operational support to ensure the school runs smoothly

  • Provide support in assembling mailings and student supplies distribution each quarter
  • Support the school nutrition program with ordering, preparing, and distributing school meals
  • Conduct weekly walkthroughs of the school building to identify any operational issues
  • Support the Operations Associate, as required

Manage Student Chromebook Support

  • Manage Chromebook inventory (tracking, cleaning, labeling)
  • Fix minor problems with Chromebooks and troubleshoot with students via Support Hotline
  • Coordinate Chromebook repairs with Chromebook network support team
  • Conducting monthly audits

Serve as a productive member of Excel’s Operations Team

  • Support in-building operations projects as needed
  • Participate in weekly Operations Team meetings
  • Participate in Operations Team professional development 
  • Serve as a productive member of the Excel Community
  • Participate in generating and upholding Excel staff norms
  • Provide coverage, as needed
  • Follow the appropriate protocol when absent to request coverage
  • Meaningfully participate in Operations Team meetings, school PD and Family Conferences

Do whatever it takes to ensure that the mission of the school is fulfilled

  • Spanish fluency required; 
  • A commitment to and belief in all students and the mission of Excel Academy Charter Schools, including Excel’s values and educational model;
  • A commitment to addressing racial and economic inequity in education;
  • The ability to focus and thrive in a fast paced, entrepreneurial environment;
  • The ability to work effectively in a team environment and the willingness and desire to support others in doing their best work; 
  • An openness to change, a willingness to problem-solve, and an interest in receiving feedback for continuous improvement; and
  • Can speak to their personal investment and commitment to antiracist education and diversity, equity, and inclusion in our school community and beyond.

Preference will be given to applicants who:
  • Have experience in a public or charter school setting;
  • Speak Spanish, Portuguese, or Arabic fluently; and
  • Can speak to the importance of rigorous classroom instruction and culture. 

Excel Academy Charter Schools do not discriminate on the basis of race, color, national origin, creed, sex, ethnicity, sexual orientation, gender identity, disability, age, ancestry, athletic performance, special need, proficiency in the English language or a foreign language or prior academic achievement.

Applications will be reviewed as they are received and candidates are encouraged to apply as soon as possible.