Housing Case Aide

Housing Advocacy Toledo, Ohio



The Housing Case Aide is responsible for assisting people living with HIV who are in need of case management, housing and emergency financial assistance services through the provision of comprehensive services with a focus on improved health outcomes, housing stability, employment and income attainment. 

SALARY RANGE: $37,000-$46,200


Essential functions of the job include, but are not limited to, traveling, driving, utilizing a computer for data entry and reporting, attending meetings.


  • Complete all documentation within two business days of service provided.
  • Provide client follow up to collect necessary documents to complete the application for housing assistance.
  • Maintain client files and records and provide data for federal, agency and board purposes.
  • Assist the housing advocates in completing essential functions of the job.
  • Maintain appropriate referral sources and contact persons for client access to community-based services such as housing, nutritional assistance, transportation and social functions which help increase ability to remain independent in the community.
  • Assist with building community and landlord partnerships and responsible for regular check-ins to assess for available resources.
  • Work with the housing advocates to provide follow-up to clients, landlords and utility companies to confirm payment has been received in a timely manner.
  • Serve as a liaison between the housing team and finance associate to ensure a seamless process for payment to be issued.
  • Assist in the completion of quarterly Client Satisfaction Surveys.
  • Participate in a minimum of 1 hour of weekly supervision and 1 hour of group supervision per month.
  • Complete a minimum of 5 hours a year of HIV-specific training.
  • Complete a minimum of 5 hours a year of supportive services training.
  • Continuously grow and develop Cultural Humility, exhibiting an understanding, awareness, and respect for diversity.
  • Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity.
  • Other duties as assigned by supervisor related to the position. 


  • Required education and experience:
    • Associate degree with a minimum of one year of relevant experience, or
    • completed coursework towards an associate degree with a minimum of two years of relevant experience, or
    • Possess a high school diploma/GED with a minimum of three years of relevant experience
  • Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/ transgender community.
  • Community-based Case Management and training experience desired.
  • Proficiency in all Microsoft Office applications and other computer applications required.
  • Reliable transportation, driver’s license and proof of auto insurance required.


Background and reference checks will be conducted.  Hours may vary, including working some evenings and weekends based on workload.  Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment.  Completing the application does not guarantee employment.  In accordance with Equitas Health’s Drug-Free Workplace Policy, pre-employment drug testing will be administered.  EOE/AA