Production Team Leader

Manufacturing / Fabrication Kingsport, Tennessee






Job Title: Salaried Team Leader

Position Reports to: Production Manager

Current Job Grade: 14A

Supervisor Name/Title

Location: Kingsport

Relocation Available (y/n):

Date:  April 2021


Job Summary:

This role’s primary responsibility is to support, guide and foster the high-performance work system at the Kingsport Packaging Mill regarding safety, quality and productivity. This person is a team builder who involves others in a way that holds team members accountable while at the same time promotes engagement.  By understanding processes and policies, the Salaried Team Leader helps guide the work teams toward making decisions with the best possible outcome. The Team Leader, in coordination with the Training Coordinator, develops and executes the training plan for their crew.


Key responsibilities and percentage of time spent on each:


Key Responsibilities


  • Organizational Effectiveness
    • Drives the flow-to-work, high-performance work system.
    • Supports day-to-day operations of hourly Operational work teams, including but not limited to safety, productivity, quality, scheduling, timekeeping, training / development, performance, appropriate behavior, coaching / counseling etc.
    • Engages and inspires Operational work team members, while building a culture promoting team decision-making.
    • Planning and execution of DMS and shift hand-off meetings.


  • Safety
    • Be a safety advocate, lead by example.
    • Drive team efforts to identify root cause of issues, identify permanent corrective actions, document in mill-wide database, and provide follow-up.


  • Productivity
    • Achieves target results for efficiency, downtown, and production.


  • Quality

Works with Tech/QC Manager, departmental management, and Operational work teams to utilize the human performance improvement (HPI) process, identifying root-cause off-quality events and driving permanent solutions.


  • Maintenance
    • Collaborates with Maintenance and Operational work teams regarding equipment maintenance / repairs and outages.


  • Process Optimization
    • Works with CI, departmental management, Maintenance and Operational work teams to identify / implement process improvements and cost reduction projects to achieve desired results.




Scope of job including impact on the business, operating budget, direct reports, sales budget, etc:


Operating Budget


# of Total headcount


Sales Budget

$ n/a

# of Direct Reports




Required Qualifications/Professional Experiences Years of Experience/Education/Certifications:


  • Minimum ten (10) years in manufacturing environment with minimum five (5) years in a supervisory role in a paper manufacturing environment
  • Preferred background in OCC 100% recycle containerboard operation.
  • Ability to lead safety improvements through personal commitment and procedures; knowledge of industrial safety procedures and regulations
  • Strong written, verbal, interpersonal, and listening communication skills
  • Analytical, critical thinking, and proven problem-solving skills
  • Proven success building a successful team
  • Proficient planning, organization, and time-management skills
  • Results focused and detail oriented




Preferred Qualifications/Professional Experiences/Years of Experience:


  • BS in Engineering
  • Working degree of computer literacy, including computer-based maintenance software (SAP) and Microsoft Office



Critical Competencies for Success (Leadership, Technical, Innovation and Work Complexity):


  • Ability to efficiently and effectively support and engage Operational work teams
  • Ability to effectively develop employees and overall teams
  • Ability to communicate effectively with employees at all levels within the Mill
  • High degree of collaboration with both Operations and Maintenance personnel
  • Ability to utilize HPI tools and MillCat (mill-wide database)
  • Knowledge of lean manufacturing and related tools
  • Working knowledge of Kingsport’s Collective Bargaining Agreement (CBA)







Management reserves the right to change, add or delete content for all job descriptions based on needs of the business.


Domtar is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.