Development Operations Associate

Development Washington, District Of Columbia

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Description

DEFENDERS OF WILDLIFE
POSITION DESCRIPTION
 
JOB TITLE: Development Operations Associate
CLASSIFICATION: Professional 2
SALARY: $52,000 - $58,000
FLSA: Exempt
DEPARTMENT: Development
LOCATION: Washington, D.C.
REPORTS TO: Director of Philanthropic Administration
NUMBER OF DIRECT AND INDIRECT REPORT(S): 0 
LAST REVISED: April 2023
 
POSITION SUMMARY
Reporting directly to the Director of Philanthropic Administration, the Development Operations Associate is responsible for key operations functions within the Development department, with an emphasis on revenue tracking and other financial tasks. This position also provides general support for mailings, events, research and other key operations-related tasks on a growing team.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
Financial: 
  • Works with major gifts, foundations, Finance and other colleagues to establish proper accounting codes for all new restricted gifts, manage restricted gift allocation process in the OpenAir database, and facilitate restricted gift acknowledgements.  
  • Stewards the annual preparation and monthly monitoring of the annual Development budget (including revenue and expenses), in collaboration with the Vice President of Philanthropy (VPP).
  • Conducts monthly budget reclasses.
  • Oversees stock and wire gift communication and tracking for Development.
  • Serves as a back-up for the Daily Gift Report and all unrestricted gift processes.   
 
Operations:
  • Assists with essential projects for Development operations, including but not limited to: donor mailings, events, annual report, database clean-up projects, and more.
  • Maintains an annual calendar of operations tasks, mailings and other critical needs for the Development department.  
  • Maintains all training and process-related documentation for the department and supports annual review and update activities.  
  • Monitors and facilitates charity watchdog ratings and updates. 
  • Serves as back-up support on Development research as needed.  
Perform all other related duties as assigned.
 
QUALIFICATIONS
 
Education: Bachelor’s (B.A./B.S.) degree or equivalent
Experience: 4 years of relevant experience, with an emphasis on budget management and donor relations.
 
An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. 

Knowledge, Skills, Abilities for All Defenders 

https://defenders.org/knowledge-skills-and-abilities
Knowledge, Skills, Abilities for Professional 2 
Administrative
  • Ability to accurately maintain electronic and physical records
  • Anticipate and meet the needs of internal and/or external stakeholders delivering excellent service
Communication
  • Ability to clearly and accurately communicate with internal and external stakeholders
  • Ability to articulate complex ideas clearly, accurately and concisely
  • Ability to convey effective messages to broad and diverse constituencies
  • Ability and willingness to effectively represent Defenders’ interests in external environments
  • Ability to exert influence and build consensus with internal and external stakeholders
Critical Thinking
  • Ability to handle sensitive and confidential matters with discretion  
  • Strong research and data analysis skills, including ability to gather and synthesize information from multiple sources to produce high quality work products in a consistent, efficient, accurate, and timely manner 
  • Creative problem-solving and troubleshooting skills with willingness to experiment and innovate new methods.  
  • Facilitate and promote the integration of diversity, equity, and inclusion strategies into Defenders’ work. 
Project Management
  • Ability to work well under pressure and tight deadlines while balancing competing assignments
  • Ability to remain flexible and adaptable to shifting priorities while remaining responsive to urgent requests 
  • Ability to take ownership of a project or process and to use problem solving skills to resolve issues
  • Ability to manage deadlines on multiple cross-functional projects in a dynamic environment
  • Demonstrated ability in managing competing interests on complex issues
Conservation Knowledge
  • Familiarity with Defenders’ legal, scientific, and/or political issues
  • Familiarity with national and regional social, political and ecological landscapes
Knowledge, Skills, Abilities for Development Operations Associate
  • Experience in planning, budget preparation, database management, prospect research and tracking, analysis and development operations.  
  • Financial and quantitative analytical abilities to apply to such tasks as: donor analysis, budget preparation and monitoring, and revenue and expense forecasting. Ability to assess specific needs for systems and procedures and to design and oversee implementation of them.    
  • Familiarity with cycles of giving, donor stewardship (including acknowledgment processes) and donor communications.   
  • Strong communications skills, including ability to gather information from multiple sources and form well-reasoned recommendations and procedures.   
  • Experience establishing benchmarks and measuring against them.   
  • Excellent writing and editing skills.  
  • Strong attention to detail. 
  • Excellent organizational and problem-solving skills. 
 
PHYSICAL ACTIVITIES, ENVIRONMENTAL CONDITIONS, PHYSICAL DEMANDS
 
Physical Activities 
Check all that apply 
Frequency 
(N)Never, (O)Occasionally or (C)Constantly 
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
N
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
N
Remaining in a stationary position, often standing or sitting for prolonged periods.
C
Moving about to accomplish tasks or moving from one worksite to another.
N
Adjusting or moving objects up to 10 pounds in all directions.
O
Communicating with others to exchange information.
C
Repeating motions that may include the wrists, hands and/or fingers.
C
Operating machinery and/or power tools.
N
Operating motor vehicles or heavy equipment.
N
Assessing the accuracy, neatness and thoroughness of the work assigned.
C
 
Environmental Conditions 
Check all that apply 
Frequency 
(N)Never, (O)Occasionally or (C)Constantly 
Low temperatures.
 
High temperatures.
 
Outdoor elements such as precipitation and wind.
 
Noisy environments.
 
Hazardous conditions.
 
Poor ventilation.
 
Small and/or enclosed spaces.
 
No adverse environmental conditions expected.
C
 
Physical Demands 
Check only one 
  
Sedentary work that primarily involves sitting/standing.
 X
Light work that includes moving objects up to 20 pounds.
 
Medium work that includes moving objects up to 50 pounds.
 
Heavy work that includes moving objects up to 100 pounds or more.
 
 
Visit www.defenders.org to apply. 
  
All employees are required to satisfactorily perform the essential duties and responsibilities of their positions. The essential duties and responsibilities listed above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 
  
Defenders of Wildlife requires employees who engage in in-person work activities, including business travel or onsite work, to be fully vaccinated against COVID-19. An applicant (i) who is disabled or pregnant or who has a qualifying medical condition that contraindicates a COVID-19 vaccination or (ii) who objects to being vaccinated on the basis of a sincerely held religious belief, observance or practice may request an exemption from this vaccination policy. This determination will be made on a case-by-case basis and in accordance with applicable law. Any medical information concerning an applicant's disability will be treated as a confidential medical record in compliance with applicable federal, state and local laws. 
  
Defenders of Wildlife provides equal employment opportunity to all qualified individuals without regard to their race, color, creed, religion, sex national origin, ethnicity, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, personal appearance, family/parental status, matriculation, political affiliation, genetic information, or any other legally protected characteristic in all personnel actions. 
  
Please be advised this position is union-eligible. 
 

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