Position Overview:

CJ Logistics America is embarking on an implementation of SAP S/4 HANA for our Americas Division

into a global template. Reporting to the CIO, the SAP Manager is responsible for managing the

successful implementation and on-going operation of the CJLA ERP systems from a functional and

technical perspective. This position works with all Information Technology functions in the US and

Global CJ Logistics, such as Infrastructure, Application Development, WMS, TMS, FF, BI, and Data &

Analytics.  This role will interface with many internal and external customers including business

owners and representatives from all business disciplines such as Sales, Engineering, Account

Management, Operations and Finance.  They will also have contact with vendors and external

customers.

Essential Duties & Responsibilities

• Serve as liaison supporting SAP S/4 HANA between Global SAP Support team and other CJ

Logistics Americas (CJLA) Finance & Operations teams.

• Support the CJLA business as a subject matter expert of multiple business processes such as FICO, AR, AP, SD, MM, within SAP
• Create & manage a team of business analysts and engage global SAP Support team in Singapore to insure CJLA system processes are aligned with best business practices and global business

requirements.

• Manage business analyst and global developers to insure successful completion of ERP systems

implementations, supporting project schedules, and resource planning

• Challenge business analysts and functional business representative to continually strive to improve business process by identifying areas for improvement, supporting process re-engineering projects, recommending proven efficient ERP processes, and implementing needed changes. 
• Challenge team to look for opportunities for cost reductions within the IS/IT organization, and

within the functional areas of CJLA.

• Develop & assist planning for global support of SAP and other ERP-related applications are

deployed globally.

• Manage business analyst team to insure support levels are maintained for the ERP system(s) user

community.

• Keep abreast of new ERP application offerings, supporting applications, and encourage business

analysts to do the same.

• Coordinate and encourage business analysts to collaborate with corporate IS/IT resources.
• Assist in the development of CJ Logistics support structure and relationships, and manage those

relationships, as required.

• Collaborate with representative from the various organizations to ensure all system design

requirements adequately meet the business requirements

• Manage the process were the end users translates general requirements into system specifications.
• Identify and document requirements for application configuration, implementation, and training.
• Managing the development of test plans and training documentation that is relevant to the

business processes.

• Plan and manage system testing required for software upgrades and in functionality

implementation.

• Plan and manage user training as it applies to ERP implementations, as required.
• Work with remote team members, outsourced resources, and users to effectively complete tasks.
• Directly work with external customers, vendors, etc. to define business processes or resolve issues, as required.
• Support the Finance team with the close processes
• Post implementation, manage the issue resolution. This includes issue identification and

clarification, resolution tracking and communication of resolution to the user and/or user

community.

• Identify areas opportunities for cost reduction within the IT organization.
• Additional duties as assigned

Requirements and Qualifications

• Bachelor’s degree in required.  Master’s Degree is preferred.
• 5+ years of IT experience
• 3+ years of IT Planning experience
• Experience in managing technical teams
• Experience in developing business processes
• Experience in managing and implementing SAP systems, specifically SAP S/4 HANA
• Ability to effectively work independently and in a team environment
• Ability to communicate well with individuals from a wide range of disciplines and backgrounds

including C-level executives

• A strong analytical ability needed to interpret the user community’s needs and translate these into application requirements
• Strong communication skills, both verbal and written
• Ability to multi-task, managing multiple priorities
• Commitment to deadlines and deliverables
• Ability to work under pressure and to tight deadlines
• Computer skills related to Microsoft Office applications
• Ability to travel 10% or less