Microsoft Teams Telephony Trainer (Temporary Full Time for approximately 6 months)
Description
Microsoft Teams Telephony Trainer (Temporary Full Time for approximately 6 months) | |||
Competition Number | 2024-386 | Job Code | 1513 |
Posting Date | September 17, 2024 | Closing Date | September 24, 2024 (at 6:00pm) |
Job Status | Temporary Full-Time | ||
The City of Kitchener is a vibrant and dynamic city of approximately 292,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure and its diverse economy.
The City of Kitchener is WHERE you want to work! Learn more about the top reasons to join us: Why work at the City of Kitchener
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Position Overview:
Under general direction from the Supervisor, IT Service Desk, the Microsoft Teams Telephony System Trainer develops training programs, schedules, and delivers training sessions related to Microsoft Teams Telephony/Ring Central and Corporate Phone Standards for City staff. The Microsoft Teams Telephony Trainer continuously analyzes client training needs and modifies training offerings to best meet the organization's needs.
You might be interested in this role if:
You are:
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Responsibilities:
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Requirements:
Note: All interested applicants are encouraged to apply. In the event there is no successful applicant with the stated level of education and experience, other applicants will be considered if a combination of their education and experience meets the following pre-determined equivalency:
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The City of Kitchener is committed to an equity-driven, inclusive, accessible, and barrier-free recruitment and selection process, and to ensuring our workforce reflects the full diversity of the community we serve. We welcome applications from Indigenous, Black, racialized and 2SLGBTQ+ persons, as well as other equity deserving groups.
We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please contact Human Resources at [email protected], or 519-741-2200 ext. 7261 to make your needs known, so that we can support your full and equal participation throughout the hiring process.
We appreciate the interest of all applicants. Only candidates whose skills, experience and qualifications meet the requirements of the position will be contacted.
Please note that as per Human Resources Policy HUM-HIR-110, "Employment of Relatives of Staff Members and Elected Officials": "The immediate relatives of staff of the Human Resources Division, all Directors, General Managers, or the Chief Administrative Officer and Elected Officials shall not be employed by the City in any capacity. The immediate relatives of all other Management personnel shall not be employed where such employment would be: 1. within the same Department in the case of permanent full-time, temporary full-time and part-time classifications. 2. within the same Division in the case of students."
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Department | Corporate Services | Division | Technology Innovation and Services |
Union Affiliation | Non-Union/Management | Number of Positions | 1 |
Hours of Work | 35 hours per week, Monday to Friday | ||
Location | |||
Initial Location | City Hall | City | Kitchener |
Compensation | |||
Salary Range | $62,228 - $77,784 annually effective Nov 1, 2024: $63,682 - $79,602
| Grade/Band | 7 |