Enrollment Officer

Administrative Burnaby, Canada


About Us

For more than 50 years, CDI College has been one of the leading career training institutions in Canada, thanks to its commitment to quality education and the success of its students. Our rich history includes alumni of thousands of successful graduates who embark on careers rich in opportunity. We are happy to say that we are looking for an Enrollment Officer to join our team!

The purpose of the Enrollment Officer is to review student enrollment documentation to ensure compliance. This includes admissions, enrollment, financial and academic requirements. The Enrollment Officer communicates/coordinates between the Admissions Department and Compliance Department.

Job Responsibilities

Specifically, the Enrollment Officer will be responsible for:

  • Work in a professional, courteous and helpful manner with admissions, financial/administrative staff, compliance managers, and potential students.
  • Review student enrollment files to ensure completeness/accuracy and full compliance
  • Evaluate/review transcripts and other program admission requirements
  • Ensure all relevant financial information for enrollment is present on student file and is compliant
  • Complete all reviews and follow up communication efficiently and accurately
  • Contact the student by phone to complete a verbal review of all applicable policies and agreements within the enrollment
  • Document verbal/ written review with potential student as required
  • Provide final approval on completed student files for official student enrollment
  • Provide regular feedback to the compliance department on enrollment file deficiencies and training needs of the admissions department
  • Complete other duties as assigned and offer team support as needed



To be successful in the Enrollment Officer position, individuals must be committed to developing, maintaining and demonstrating the following:

  • Detail oriented and able to complete all work accurately and efficiently
  • Effective verbal, written and listening communication skills
  • Thorough knowledge of MS Office including Word, Excel and Outlook.
  • Exceptional computer skills and has a great understanding of technology
  • Keyboarding speed of at least 40wpm with accuracy.
  • Positive, supportive communication style with staff in every department
  • Ability to develop excellent working and trust relationships
  • Well organized, diligent approach to process and documentation
  • An appreciation for growth in revenue as a shared company goal
  • Excellent oral and written communication skills
  • Demonstrate and encourage high standards of behavior, a professional attitude and commitment to quality service
  • A positive attitude and ability to plan for and adapt to change

Education and Experience:

  • Bachelor’s Degree or Diploma from a recognized institution
  • College Diploma accepted when accompanied by relevant experience
  • Minimum 3 years of experience in direct or related fields
  • Able to work evenings/ weekends as required