Director of Communications

Marketing & Communications London, United Kingdom


Description

Who are we?

We want to help small businesses win. That’s why we’re here.

We connect small business owners to investors – to create jobs, help families and power economies – because we believe that people are made to do more. And we want to help them get the finance they need to thrive, creating thousands of jobs as they drive the economy forward.

So, we created the leading online marketplace for small business loans. Our investors have lent £11.4 billion in 143,000 loans to 100,000 small business owners. In a single year, we unlocked 135,000 jobs and contributed £10 billion to the global economy. There’s never been a better time to join!

Be part of the team that changes everything. Let’s build the place where small businesses can get the funding they need to win and leave a legacy behind, forever. 

What will you be doing?

Responsible for all external and internal communications across Funding Circle, this role is a senior member of the Funding Circle UK team, reporting to the UK Managing Director, sitting on the UK leadership team and working closely with the CEO.

This person will be pivotal in continuing to grow and build Funding Circle’s reputation across our core audiences: media, government, regulators, stakeholder and customers (investors and borrowers), and internal employees.

  • Develop, implement and drive a strategic communications plan for the UK market, across external, internal, customer audiences as well as policy makers.
  • Lead a team of 4 (plus external agencies) to deliver against the communication plan.
  • External communications:
  • Set our communications narrative and messaging that advances our position as the leading way for small businesses to access funding in the UK. 
  • Ensure delivery of day-to-day media relations including: press office, planning, executive thought leadership support, events, and tactical launches.
  • Act as a Funding Circle UK spokesperson and serve as a counsellor to senior management, including the UK Managing Director and CEO.  
  • Work alongside the IR team to prepare communications around the financial reporting calendar. 
  • Public affairs and policy:
  • Oversee Funding Circle’s public affairs activities including representing Funding Circle with key government audiences: including ministers, parliamentarians, advisers, civil servants.
  • Advise the business on government policy, legislative and regulatory developments in the UK and support the business to shape contributions to public policy debates.
  • Maintain relationships with wider industry bodies. 
  • Internal communications 
  • Responsible for supporting internal communications lead who manages all internal communications across the UK business.
  • Customer communications 
    • Support delivery of UK customer communications strategy, including communications for product announcements and policy updates, including  messaging for customer-facing teams (Sales & Service, Collections and Recoveries). 
  • Manage UK budget for communications activities; accountable for ensuring monthly spend is on target.

Are you? 

  • The ideal candidate will have c.15 years’ corporate affairs and internal communications experience either in-house or agency work, ideally in a high-growth, fast-paced environment.
  • Expertise in developing proactive and reactive corporate communications campaigns that educate and influence journalists, customers, consumers, and policy makers.
  • Experience working with Tier 1 business, technology and financial media and understanding of their requirements.
  • Experience and knowledge in managing government and regulatory affairs, with existing relationships across Westminster politics. 
  • Ability to work with senior stakeholders across the business.
  • Clear ability to translate often complex financial materials into meaningful narratives
  • Demonstrable issues management and crisis communications experience. 
  • Experience of developing and growing a team and evidence of results.
  • Excellent written, spoken, and presentation skills.

Why join us?

We’re gearing up for our biggest chapter yet – and it’s being driven by all of our Circlers. 

We think of ourselves as the career launchpad. A place to develop yourself, fast. Real work. Real experience. Real opportunities to collect skills. Think big remits and huge ownership to make great things happen. 

Our vibrant culture is built around potential and creating a place where you can really be you. We keep it agile and open. All voices heard. Because we believe great ideas come from everywhere. 

If you show skill and are willing, we’ll back you all the way.  This is the place to make a positive difference. Join the disruption. Say “I was there”. Be a part of it. Build something incredible and make a genuine impact on the lives of many – including yours. 

Here at Funding Circle we have a hybrid working policy, for most teams this means we’d like to see you in the office 2-3 days a week. We hope this will give you the chance to connect with your colleagues and work in a way that is most effective for you!

 It’s in our differences that we find our strengths. 

We celebrate and support the differences that make you, you. So we’re building a culture where difference is valued. We’re proud to be an equal opportunity workplace and affirmative action employer. We truly believe diversity makes us better. 

 

Want to Build The Incredible? We’d love to hear from you.