UX Designer
Description
At Levata, we believe in making your journey with us seamless, impactful, and filled with opportunities to elevate your potential. As we think big, we enable what's next by leveraging our knowledge of what's possible today. Join a team where complexity doesn't mean confusion but rather a deep dive into understanding, surfacing with clear options and recommendations.
Our Digital Customer Experience team champions customers and elevates experiences with technology solutions that provide greater visibility, automation, and mobility. From start to finish to the next frontier, Levata experts help you envision, activate, and sustain technology solutions tailored to transform, so you can continue to advance in an evolving landscape. We work with our customers to understand their objectives and deliver integrated solutions to power their progress today and in the future.
We are seeking a UX Designer, who will participate in the company’s online strategy development and be responsible for UX/UI strategy implementation, site testing and optimization plan execution while ensuring a seamless and engaging digital customer journey. Leveraging your expertise in ecommerce, you will drive revenue growth, optimize user experience, and enhance customer satisfaction across digital touchpoints. This role requires an experienced and highly qualified specialist who can collaborate cross-functionally, and continuously improve our online presence to meet evolving market demands.
What You'll Do
- Drive implementation of a comprehensive online marketing strategy in partnership with key stakeholders geared towards driving direct revenue, lead generation, customer acquisition and customer retention with a focus on driving data
- Ensure consistency of UX and brand experience on all devices (mobile, tablet and desktop) in conjunction with style guides and best practices.
- Identify growth opportunities and emerging media trends. Pilot new tactics
- Develop and maintain testing strategy and roadmap
- Create UX wireframes, prototypes and high-fidelity mock-ups
- Own and be the resident marketing expert, leveraging testing tools for A/B & multivariate testing
- Perform hands-on, end-to-end development and QA of all website experiments within Monetate
- Analyze testing results and interpret data in an understandable way to communicate results, findings and next steps to the organization;
- Drive projects thru to completion, manage deliverables from outside vendors;
- Provide ongoing site QC testing to ensure quality site releases;
- Use website analytics, database research & statistics platforms to improve UX/UI and conversion performance on company’s websites
- Use user session tracking /recording to gain insights into the user experience and provide optimization suggestions
- Create daily, weekly, monthly, and quarterly reports to evaluate performance against forecast
- Collaborate with web development and design and Front-End Engineering to offer UX/UI recommendations and fine-tune designs
- Continually expand your proficiency in digital marketing disciplines, such as ecommerce, UI/UX, onsite merchandising, A/B testing, HTML and more
- Participate in a variety of digital content development and online marketing initiatives
- Manage projects and deliver results in a timely manner
- Perform any and all other duties as required
What You'll Need
- Bachelor’s Degree in Marketing, eCommerce, Business or related business discipline required
- Minimum 8 years’ experience in a similar role with a proven track-record of developing and implementing UX/UI strategies
- 5+ years’ experience designing and optimizing UI for multiple form factors (mobile/tablet/desktop)
- High-level familiarity with ecommerce & CMS platforms, Magento and WordPress knowledge preferred
- Expert user of site testing tools such as Monetate (strongly preferred) or Optimizely
- Experience with web analytical tools such as Google Analytics or Adobe Analytics
- In-depth understanding of digital UX/UI best practices
- High/Intermediate knowledge of CSS, HTML, Dynamic HTML and JavaScript
- Proficient with Adobe Photoshop and Adobe Illustrator
- Proficient project management skills
- Experience with user session tracking / recording tools such as HotJar and LuckyOrange
- A team player with the ability to work independently
- Analytical and comfortable working with data
- Strong problem-solving skills
- Strong attention to detail and proficiency with technical tools and systems
- A knowledge & passion for commerce/shopping trends and delivering a best-in-class user experience to our consumers
- Excellent verbal and written communication skills to effectively integrate with key stakeholders across the company and various business units
- Ability to move quickly while juggling multiple projects
- A “relentless improvement” attitude with a desire to improve the business and innovate
Who You Are
We take our guiding values seriously. You should be someone who will:
- build trust. You always act in a customer’s best interest and do what you say you will do.
- take action. You respond quickly to customers and seek excellence in everything you do.
- think BIG. You have an eye to the future and bring expertise and creativity into every interaction.
- make it easy. You find ways to solve problems and bring clarity to complex challenges.
- win together. You are inclusive and collaborate to delight the customer and deliver success together.
Who We Are
Welcome to Levata, a hub of innovation and a community that thrives on values that set us apart. At Levata, we're not just about business; we're about accelerating success, prioritizing quality, and advancing excellence inside out. Dive into a world where action is a way of life. At Levata, we believe in taking decisive steps to propel business success. We are doers, creators, and innovators inspired by challenge and change. Our commitment to building trust is unwavering, and we see your potential as our priority.
Apply now and become part of a community that understands that great outcomes are the product of great collaboration. As partners in transformation, we work closely with our customers and teams to deliver extraordinary results. Everything we build, we build together.
What We Offer
- Competitive compensation coupled with a comprehensive benefits package including medical, dental, vision, life, flexible spending, 401k, holiday and paid time off, parental leave and a pre-tax transit program.
Levata is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or any other protected characteristic. Please see EEO is the Law.
If you have a disability or special need that requires an accommodation in the application process, Click here to request assistance with Request for Accommodation in the subject line.