Director of NetSuite Practice
Description
Levata is a US-based, global IT services and technology distributor specializing in
barcoding, RFID, and related solutions. As part of our One Levata global consolidation initiative, we unify multiple business units onto a single NetSuite ERP/CRM platform. We
are seeking a Director of NetSuite Practice to lead this transformation and scale NetSuite across our global footprint.
This individual will be responsible for building a modern, high-performance ERP/CRM
environment that simplifies operations, reduces complexity, and maximizes system value. The role demands both strategic vision and hands-on delivery, with a strong focus on
streamlining business processes, optimizing system performance, and accelerating M&A integrations.
The position is based at our Chicago headquarters and requires on-site three days per
week for team collaboration, leadership alignment, and cross-functional engagement. Key Responsibilities
- Drive ERP/CRM Simplification: Lead efforts to simplify business processes across Finance, Sales, Operations, and E-commerce by rethinking legacy workflows, eliminating manual steps, and aligning with NetSuite-native functionality.
- ERP Optimization & Performance Tuning: Analyze and optimize NetSuite performance, including page load times, workflow efficiency, data integrity, and middleware syncs. Implement scalable best practices and drive continuous improvement.
- System Consolidation & Standardization: Execute the One Levata strategy by consolidating all ERP/CRM systems into a global NetSuite instance. Harmonize data structures, process flows, and configuration standards across regions.
- Hands-On Leadership: Manage a cross-regional ERP/CRM team (up to 5 direct reports), including staff-augmented developers in India. Provide technical oversight, enforce standards, and coach the team in modern NetSuite development and administration.
- Full Lifecycle Management: Oversee NetSuite configuration, SuiteScript development, platform releases, and data integration. Lead UAT, deployment planning, and issue triage.
- Stakeholder Partnership: Collaborate directly with functional leaders to translate operational challenges into system solutions. Lead business-facing discussions that result in actionable, simplified system enhancements.
- M&A Integration: Develop and execute playbooks for integrating acquisitions. Lead ERP/CRM migration efforts from systems such as Sage 200, Odoo, or proprietary platforms into the NetSuite ecosystem.
- Governance & Quality Assurance: Establish a governance model to manage change, minimize platform sprawl, and improve user experience. Set the tone for discipline, security, and documentation across the ERP practice.
- Global ERP Maturity: Build an ERP roadmap aligned with Levata’s growth strategy, enabling automation, real-time reporting, and international expansion.
Who You Are
We take our guiding values seriously. You should be someone who will:
- take action. You respond quickly to customers and seek excellence in everything you do.
- build trust. You always act in a customer’s best interest and do what you say you will do.
- think BIG. You have an eye to the future and bring expertise and creativity into every interaction.
- make it easy. You find ways to solve problems and bring clarity to complex challenges.
- win together. You are inclusive and collaborate to delight the customer and deliver success together.
Qualifications :
- 10+ years in ERP/CRM leadership roles, including at least 6 years managing cross functional or development teams
- 5+ years of NetSuite administration and configuration experience in complex environments
- 3+ years of Project and/or team leadership experience
- Demonstrated success simplifying complex business processes and replacing manual work with scalable, NetSuite-native solutions
- Proven experience in performance tuning, including form optimization, script refactoring, integration reliability, and workflow execution speed
- Expertise in Oracle NetSuite ERP and CRM — including full lifecycle implementations, re-implementations, and platform upgrades
- Strong understanding of SuiteScript, SuiteFlow, SuiteTalk, saved searches, and role-based security design
- Leadership of global or distributed teams, with experience managing staff- augmented engineers (e.g., India-based resources)
- Hands-on experience integrating acquired companies and migrating from ERPs such as Sage 200, Odoo, or custom legacy platforms NetSuite certifications preferred: Administrator, ERP Consultant, SuiteCloud Developer
- Experience in high-volume sales and reseller business environments (e.g., AIDC, ID channels)
- Exceptional communication, documentation, and stakeholder management skills — able to bridge business and technical domains
Compensation expectations are in the area of 180k+