Account Management & Client Services

Administrative

Our team is pivotal in ensuring the efficient and accurate processing of all claims related to our services. The team is dedicated to upholding the highest standards of accuracy and compliance, making sure that every claim is handled with the utmost diligence and care. They work closely with other departments to resolve any discrepancies and ensure a seamless experience for our members and practitioners.

Claims

We oversee clinical and quality aspects of Health Management Programs, ASH Specialty Networks, and ASH Fitness. Our department provides corporate support to all American Specialty Health divisions. Health Services includes teams for clinical quality improvement, quality management, analytics, consumer health information, clinical evaluation, rehabilitation services, quality assurance, and policy.

Clinical

The Call Center departments play a vital role in maintaining the company's high standards of customer service and support. Comprised of well-trained professionals, these departments are dedicated to assisting both practitioners and members with a wide range of inquiries.

Customer Service

Our Health Coaching team is committed to empowering individuals to make informed decisions about their health and wellness. Our coaches work one-on-one with members to set achievable goals, develop healthy habits, and sustain long-term health improvements.

Health Coaching

Our Tech departments are the backbone of operations, ensuring the seamless integration and performance of our technological systems. By leveraging cutting-edge technologies and innovative solutions, they help drive efficiency and enhance user experience.

Technology