Description

American Specialty Health Incorporated is seeking a Data Visualization Developer II to join our Information Management team. This position will design and implement dashboards or workbooks with assigned data visualization tool with drill down capability that is easily ingestible by the target audience. This position plays a key role in standardizing reports and streamlining reporting processes and adheres to high standards of data integrity and dashboard delivery timeliness.

Remote Worker Considerations

Candidates who are selected for this position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).  

Responsibilities

• Design, develop, and implement reporting solutions with Tableau.
• Designs, develops, and maintains various user-friendly dashboards in Tableau using various reproducible data sources, stored procedures, views, calculations, parameters, and overall performance.
• Translates and refines customer reporting requests into actionable objectives, including identifying criteria, fields, grouping, summary options, time frames and other components required to build a successful report.
• Analyzes and translates non-technical user requirements into written report specifications and existing data sources.
• Responsible for consistent communication and gathering feedback from business users and stakeholders.
• Performs analysis of data sources to ensure data integrity, completeness, timeliness, and accuracy. Makes recommendations to improve efficiency of current processes.
• Provides user training and presentations as needed.
• Maintains assigned dashboard requests, determines resource needs for requests and works with Management to prioritize.
• Identifies and evaluates recurring database issues and researches trends within the Tableau environments.
• Responsible for timely delivery of dashboard deliverables to internal and external customers.
• Maintains detailed documentation, including tracking customer conversations, decisions made, reports delivered and one’s progress through multiple simultaneous projects.
• Responds to calls, correspondence, and email within department expectations.
• Supports updates to Tableau licensure and adherence to license requirements.
• Administers user, user groups, and scheduled instances for reports in Tableau Server.
• Proof-reads all documents and maintains accuracy of information and preparing work instructions and policy documents for department use.
• Maintains working knowledge of data visualization tools and follows best practices.
• Maintains working knowledge in areas of assigned responsibility, including but not limited to operational processes, data structure and content of proprietary systems.
• Serves as an operational data visualization expert for the team and the organization, which may include developing dashboard requests and interpreting data.
• Provides routine reporting to Manager with progress updates, barriers, and issues needing escalation.
• Generates and conducts quality review as needed.
• Analyzes efficiency of current processes and makes recommendations.
• Maintains confidentiality of all member and/or provider, proprietary and sensitive business information at all times.

Qualifications

• Bachelor’s degree in computer science, information systems, or data analytics-related education preferred or equivalent experience. If equivalent experience, high school diploma required.
• Minimum of 3 years Tableau Server and Desktop experience with proficiency in design and development of Executive and Operational Dashboards or additional experience with other data visualization tools such as Microsoft Power BI.
• Working knowledge of Microsoft SQL Server Management Studio (SSMS).
• Minimum of 1 year of progressive experience with relational databases performing database management.
• Highly Proficient in Microsoft Office, with advanced skills in Microsoft Excel.
• Experience with ad-hoc and custom reporting requests.
• Experience in a managed health care setting a plus.
• Experience with agile development/SCRUM a plus.
• Foundational understanding of how relational databases can be joined and queried, how data can be formatted for presentation, and the ability to learn and apply topics such as reading ERD’s and data catalogues.
• Serves as a subject matter expert (SME) consultant regarding the best ways to extract, exploit, and exemplify data visualization needs pursuant to business and departmental priorities.
• Able to independently consult with internal stakeholders on their unique business requests and to develop dashboards fulfilling those requests with unique insights.
• Experience gathering and refining business requirements, interviewing business users to understand and document data requirements with strong attention to detail.
• Good interpersonal and communication skills to explain solutions clearly to both technical and non-technical audiences.
• Functions independently yet with project priority planning from the Manager, Data Visualization.
• Knowledge of business operations, database structures, and reporting solutions to meet business needs.
• Critical thinking skills with the ability to solve complex challenges in a fast-paced work environment.
• Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.

Core Competencies

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time with ability to travel within and outside the facility.

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

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