Blackboard Careers

Accounts Receivable Assistant

Remote – Colombia  

ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED 

About the Role

Reporting to the Director of AR & Financial Systems, the primary responsibilities of this role include the successful management and reconciliation of assigned portfolio of customer accounts to maintain or lower Blackboard’s AR balance and increase available cash. In addition to aiding in the collection on overdue accounts, you will be tasked with effectively resolving customer issues and working collaboratively with colleagues in other Blackboard departments.

Responsibilities

• Preparing reports from Microsoft 365
• Investigating, analyzing, and resolving customer accounts located in the US and/or international
• Communicating discrepancies to management team, identifying slow-paying customers, and recommending collection candidates
• Following-up with customers to facilitate payments per contract terms and conditions
• Maintaining complete records on all accounts including detailed documentation on collection efforts and issue resolution
• Supporting other accounting and finance team members, sales and account managers
• Mastering the interplay of various systems to assist with researching and resolving each account

Required Skills and Experience

• Prior work experience in accounts receivable, collections, or related field or bachelor’s degree in related field
• 0-2 years of professional experience
• Customer-focused
• Demonstrated ability to multi-task, organize, and prioritize to accomplish specific tasks
• Highly motivated, can-do attitude
• Excellent oral and written communication skills to effectively partner with customers and fellow colleagues
• Proficiency in Microsoft Excel
• Understanding of basic principles of finance, accounting, and bookkeeping
• Fluency in written and spoken English at CEF B2 level or above

Preferred Skills and Experience 

• Knowledge of accounts receivable processes and techniques and capability to recommend solutions to customers to resolve payment or invoicing issues
• Prior Microsoft 365 Financials and Salesforce experience

About Blackboard

Blackboard advances teaching excellence and unlocks the full potential of technology to deliver meaningful outcomes. We empower institutions to deepen connections between educators and learners, inspire engagement, and drive long-term academic success across the full learner journey.  For more information, please visit www.blackboard.com.  

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.    

Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.