Head of Information Technology & Broadcast - America
Description
Head of Information Technology & Broadcast
Al Jazeera Media Network is seeking a highly experienced and dynamic Head of Information Technology & Broadcast to oversee the availability, operational stability, efficiency, and security of AJMN’s corporate and broadcast infrastructure in Washington, DC, and throughout the Americas.
Key Responsibilities:
- Manage the Broadcast Infrastructure, LAN network, IT systems, and corporate services to ensure seamless operations.
- Lead the department to meet or exceed key performance targets.
- Drive process optimization initiatives across the organization in DC.
- Maintain and implement industry best practices for Technology Operations.
- Leverage emerging technology trends in Broadcast, Digital Products, Networking, Enterprise Systems, Information Security, Service Desk, and Cloud to enhance workplace efficiency and innovation
- Go above and beyond to sustain world-class operational and editorial experience.
- Uphold and enforce adherence to established processes and documentation standards, as well as meeting business demands in a timely and professional manner in accordance with the agreed-upon OLAs and SLAs. This would include leading, mentoring, evaluating, and developing technology teams.
- Establish relationship with technology partners, which may include suppliers, vendors, service providers, headquarter teams and other regional hubs and teams with diverse backgrounds.
- Ensure that the AJMNs LANs, Systems, Broadcast Systems, Corporate Applications and Datacenter's meet the needs of Aljazeera and are maintained according to world‐class standards and efficiency.
- Ensure that IT Operations and Broadcast Operations run well defined and implemented Service Management processes.
- Manages the operations of an Infrastructure platforms, including server, storage, databases, middleware, and network, as well as applications and systems which directly support the end‐user environment.
- Ensure the adoption of effective policies, procedures, tools, techniques and plans relating to systems service level management activities.
- Ensure compliance with organizational, IT, security and architecture policies and standards.
Education:
- Bachelor or higher in IT, Broadcast or equivalent filed
- Industry certifications such as: o Projects Management, ideally, PMP Certified o IT Service Management, ideally, Certified ITIL4 Managing Professional / Expert / ISO/IEC 20000 o Information Security, ideally, Certified CISSP / Certified Information Systems Security Professional o Operational Excellence and Quality Management, ideally, Certified LSSBB / Lean Six Sigma Black Belt o Agile Software Development methodologies, ideally, SCRUM Product Owner. o Governance and Data Protection Regulations, ideally, COBIT Assessor / OneTrust Privacy Professional
Qualifications:
- Proven leadership experience within the TV ecosystem, with a strong focus on highly scalable, mission-critical media solutions.
- Deep understanding of technology trends across the Broadcast industry and related fields.
- Ability to drive continuous improvements by integrating new technologies and best practices.
- Bilingual candidates fluent in both English and Arabic are strongly preferred.
Experience:
- minimum 12 years in relevant domain
- minimum 10 years in a News/Sports/Entertainment channel in similar systems
- atleast 6 years in a team lead role