Customer Service Dispatcher

Customer Service Sunrise, Florida Fort Lauderdale, Florida Boca Raton, Florida Coral Springs, Florida Pompano Beach, Florida


Position at Commercial Appliance Parts and Service

Customer Service Dispatcher
Sunrise FL

This Sunrise Florida office of a national service company is seeking a high energy, self starter to fill the position of Dispatcher.  In this role, you will be responsible for coordinating the work of our 15 service technicians in order to exceed the expectations of our customers.



  • Accept service calls from our customers
  • Prioritize and schedule service calls
  • Efficiently dispatch service technicians
  • Take technician parts orders
  • Coordinate technician truck inventory
  • Review technician work orders for accuracy
  • Assist with timely and accurate billing

Key Qualifications

  • Prior dispatch experience
  • Ability to work accurately and at a fast pace
  • Exceptional customer service and interpersonal skills
  • Excellent verbal and written communication skills
  • Ability to perform effectively in a high stress environment
  • Strong computer skills and Microsoft Office experience
  • Bilingual Spanish/English Language skills.


The successful candidate will receive an excellent salary; health, life, dental and disability insurance; matching 401K program and paid vacation and sick time.


Commercial Appliance Parts & Service, Inc. (  is Florida’s premier provider of Parts, Repair & Planned Preventive Maintenance for commercial cooking, refrigeration & warewashing equipment.


We are a drug free workplace. All employment offers are made contingent on passing a drug test.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.