Salesforce Business Analyst – Revenue Analytics

Sales Operations New York, New York


About Your Role:

As Salesforce Business Analyst, you will combine your experience with Salesforce.com administration with an analytical mindset and business knowledge to strategically design and execute new workflows, with the goal of streamlining processes and enhancing management’s visibility into the business. You will assist with reporting and analytics in support of the Revenue Team, tracking the Sales pipeline to guide revenue forecasts across the national sales team. The successful candidate will have a strong analytics background, a passion for process and automation, a collaborative spirit, and a desire to deepen their business knowledge and skillset. 

About Your Contributions:

  • Collaborate with leadership across the company to evaluate, streamline and optimize their processes and business workflow using Salesforce.com
  • Identify ways to improve sales pipeline accuracy and further automate existing Salesforce.com processes and workflow rules, minimizing the opportunity for human error
  • Act as lead Salesforce.com Administrator supporting all divisions of the Revenue Team, including day-to-day maintenance and user technical support
  • Work with Data Platforms team to implement new connections to our data warehouse as needed, as well as to maintain the integrity of our existing data connections and mappings based on evolving business rules
  • Perform sales pipeline analysis and communicate trends, risks and opportunities to Sales leadership
  • Perform ad-hoc analyses and reporting requests from senior management, providing a strategic, data-driven approach to decision-making
  • Evaluate existing custom Apex code and identify ways to enhance it
  • Continually assess day to day tasks in order to optimize, streamline, and automate to maximize productivity and impact of the Revenue Analytics team

About You:

  • 2+ years in a quantitative, business, financial, or data analyst role, including 1+ years SFDC administration and familiarity with Apex
  • Proven quantitative analytical abilities
  • Salesforce Certification and experience in digital media/advertising is a plus

About Us:

Dotdash's vibrant brands help over 100 million users each month find answers, solve problems, and get inspired. Dotdash is among the fastest-growing publishers online, and its brands are the fastest-growing in their respective categories. Dotdash brands include Verywell, The Spruce, The Balance, Lifewire, ThoughtCo and TripSavvy.